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Administrator / Dispatch

3 months ago

Hamilton, Canada Randstad Canada Full time
Administrative Dispatch Coordinator In Hamilton

Do you have a customer excellence mindset and strive to deliver during a multifaceted process? Are you willing to learn and absorb to further your skill set in the administrative, customer service, and operational industries? Do you have a background or general knowledge of dispatch coordination? If so, we may have the opportunity for you

We are currently recruiting for an Administrative Dispatch Coordinator for an ongoing contract in the Hamilton area.
The ideal candidate will be an individual who is eager to learn, has natural people skills and excellent English verbal and written communication skills. They will be enthusiastic, energetic, adaptable, task oriented.

If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting, and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.

Advantages
- $22 - $23/hr based on experience
- Ongoing temporary placement with the opportunity for permanency
- Monday to Friday, 8:00am - 4:30pm with a 30 minute unpaid lunch
- Working alongside the lead administrator
- On site training

Responsibilities
- Correspond with customers and internal departments via phone and email
- Perform front desk reception duties and contact customers as needed
- Maintain excellent customer service delivery and communication with clients and staff
- Schedule, dispatch and follow-up on service calls
- Accurate data entry to maintain and enter service records
- Proactively follow up with customers regarding payment
- Register warranties and all job related paperwork
- Oversee the care of on site visitors and deliveries
- Work as a team to accomplish ad hoc administrative tasks
- Enter data and set-up new customers and contracts in the system
- Payment processing as needed
- Prepare daily deposits and manage cash application making sure all cash receipts are applied properly

Qualifications
- 1-2 years experience as an administrative coordinator or equivalent
- Knowledge of QuickBooks online
- Highly organized, Strong attention to detail
- Excellent verbal and written communication skills
- An energetic and enthusiastic demeanor, with exemplary customer service delivery skills

Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting, and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.