Customer Service Coordinator

Found in: Talent CA C2 - 1 week ago


Victoria, Canada Executive Aviation Part time

Are you a leader who’s completely focused on helping your team be successful? Do you have deep airline experience that makes you a subject matter expert on airline processes and providing exemplary customer service? Do you have fantastic people skills and an uncanny ability to make things happen in a fast-paced and sometimes stressful environment. Are you a people-focused supportive leader who holds people accountable and supports them along the way? Are you organized and able to multi-task?

If you’ve answered yes, then we would love to hear from you

This person would be responsible for leading and coordinating the above wing experience for Executive Aviation’s Customer Service team at the Victoria International Airport (YYJ) base. The ideal candidate would have airline customer service experience, fantastic people skills, and an uncanny ability to make things happen. This position would require you to schedule our team of Customer Service Agents, logistically plan and order supplies, as well as stepping in to liaise with our airline partners and team members. 

This position would report to the Victoria International Airport Station Manager.

What do we offer? 

Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $21.80-$26.70/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals The sky's the limit with Executive Aviation.

Responsibilities 

Schedule Customer Service agents Check for updates from OCC and report to the proper airport authorities Review flight logs to ensure all billable items have been captured Track passenger counts for monthly airport submission and review with Station Manager Attend airport meetings with Station Manager Update IFIDS Meet with local Station Manager to discuss employees or operational challenges Complete daily ops logs in vortex Ensure all baggage deliveries have been completed Weekly passenger numbers to airport for the following week Ensuring international packages are prepared and stocked Complete the shift planning board Work positively with airline crew Ability to work outside in all types of weather Update Monthly information and tips board Ordering of airline specific stock Handling of lost and found items based on airline specific procedures Other duties as assigned

Qualifications

2 years’ Counter Agent experience, with gradual increase in responsibilities is an asset  A RAIC/ Security Clearance pass Strong customer service skills Great attention to detail Previous experience managing/ building a schedule would be an asset

  • Victoria, Canada Executive Aviation Fuels Ltd Full time

    Are you a leader who’s completely focused on helping your team be successful?Do you have deep airline experience that makes you a subject matter expert on airline processes and providing exemplary customer service?Do you have fantastic people skills and an uncanny ability to make things happen in a fast-paced and sometimes stressful environment.Are you a...


  • Victoria, Canada Executive Aviation Fuels Ltd Full time

    Are you a leader who’s completely focused on helping your team be successful?Do you have deep airline experience that makes you a subject matter expert on airline processes and providing exemplary customer service?Do you have fantastic people skills and an uncanny ability to make things happen in a fast-paced and sometimes stressful environment.Are you a...


  • Victoria, Canada Executive Aviation Fuels Ltd Full time

    Are you a leader who’s completely focused on helping your team be successful?Do you have deep airline experience that makes you a subject matter expert on airline processes and providing exemplary customer service?Do you have fantastic people skills and an uncanny ability to make things happen in a fast-paced and sometimes stressful environment.Are you a...

  • Customer Service Coordinator

    Found in: Jooble CA O C2 - 1 week ago


    Victoria, BC, Canada Executive Aviation Fuels Ltd Full time

    Are you a leader who’s completely focused on helping your team be successful?Do you have deep airline experience that makes you a subject matter expert on airline processes and providing exemplary customer service?Do you have fantastic people skills and an uncanny ability to make things happen in a fast-paced and sometimes stressful environment.Are you a...


  • Victoria, Canada Enrollment Resources Inc. Full time

    **Customer Success Coordinator** Enrollment Resources Inc. Enrollment Resources is a leading innovator in the Career Education Sector dedicated to providing the best cost per start and ROI with our _Virtual Adviser_ lead capture platform - which is the only software that converts more traffic into highly engaged prospects that become students. Founded in...


  • Victoria, Canada Tecnet Canada Inc Full time

    **About the Company** Tecnet is the longest operating computer services company in Canada. We have two major support centres in Victoria and Vancouver, plus 35 Authorized Service Centres throughout British Columbia, servicing dozens of urban and rural communities. We tailor our services to each client no matter what the company size, current network...

  • Clk 12r

    2 days ago


    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 12R - Branch Coordinator- Position Classification- Clerk R12- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $52,803.18 - $59,607.79 annually- Close Date- 8/28/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Ministry of Finance- Ministry Branch...


  • Victoria, Canada Convoy Supply Inc. Full time

    **CUSTOMER SERVICE SPECIALIST** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope...

  • Service Coordinator

    2 days ago


    Victoria, Canada Melanie Lyne Full time

    Role Summary The Laura Canada Service Coordinator assists with the management of merchandise in every way, including receiving, visual merchandising, window display, markdowns, cash desk and preparing outgoing merchandise. Provides exemplary service to all customers. Critical Functions 1. Customer Service - Provides exemplary customer service at cash...

  • Customer Service

    2 days ago


    Victoria, Canada Grouw Solution ORG Full time

    **Benefits of working with us**: - Hybrid office with remote flexibility - Weekly Pay and Uncapped Commission - $60k plus first year average income - Residual Income - Exceptional commission rates - Trips, Training Incentives/Events and other benefits - Paid Training **What are we looking for from you?** - Strong communication and interpersonal skills - A...

  • Customer Service

    2 days ago


    Victoria, Canada Orca Book Publishers Full time

    **Customer Service** Based in Victoria, BC, and with a distribution warehouse in Ferndale, WA, Orca is a large and successful publisher of children’s books. With more than 1,200 titles in print and 90 new titles a year, our Victoria office is home to all aspects of our operation, from customer service and distribution to editorial, marketing and...

  • Clk 15r

    24 hours ago


    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 15R - Correspondence Coordinator- Position Classification- Clerk R15- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $59,015.56 - $66,749.47 annually- Close Date- 5/14/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Emerg Mgt, Climate...

  • Clk 12r

    2 days ago


    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 12R - Appeal Coordinator- Position Classification- Clerk R12- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $54,387.32 - $61,395.95 annually- Close Date- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Social Dev & Poverty Reduction- Ministry Branch...


  • Victoria, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career.. - Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. - If your calling is to be the “difference” by providing outstanding customer service,...

  • Clk 12r

    4 days ago


    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 12R - Guest Services Supervisor- Position Classification- Clerk R12- Union- GEU- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $52,803.18 - $59,607.79 annually- Close Date- 2/19/2024- Job Type- Temporary (Auxiliary)- Temporary End Date- 3/14/2025- Ministry/Organization- BC Public Service -> Royal BC Museum-...

  • Isl 24r

    2 days ago


    Victoria, Canada BC Public Service Full time

    Posting Title- ISL 24R - Intermediate Technical Coordinator- Position Classification- Information Systems R24- Union- GEU- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $69,185.43 - $78,814.47, plus 6.6% Temporary Market Adjustment- Close Date- 1/30/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service...

  • Comm o 18r

    4 days ago


    Victoria, Canada BC Public Service Full time

    Posting Title- COMM O 18R - Sales Coordinator- Position Classification- Communications Officer R18- Union- GEU- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $62,255.85 - $70,557.73 annually- Close Date- 8/31/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Royal BC Museum- Ministry...


  • Victoria, Canada Esso Car Clinic Full time

    **Who we are**: The Esso Car Clinic is looking for a full time (Mon-Fri) service advisor to join our solid, friendly team at a busy, fast-paced facility. The Esso Car Clinic has been a staple on Vancouver Island for 50+ years, providing honest and professional general vehicle maintenance, while also providing amazing customer service. **Who we are looking...


  • Victoria, Canada Tecnet Canada Inc Full time

    **POSITION TITLE: On-site Service Coordination Team Lead** **Job Overview** - Tecnet is looking for an individual to fill our Team Lead position on our Customer Services team. **Qualifications and requirements**: - Technical education and aptitude - A+ certification or equivalent experience is an asset - Lenovo and other manufacture training as needed -...


  • Victoria, Canada Tecnet Canada Inc Full time

    **Job Title: Service Coordinator/Dispatch Adminstrator - Lead** **About the Company** Tecnet is the longest operating computer services company in Canada. We have two major support centres in Victoria and Vancouver, plus 35 Authorized Service Centres throughout British Columbia, servicing dozens of urban and rural communities. We tailor our services to...