Front Desk Receptionist

4 months ago

Edmonton, Canada Eminent College Full time

Company Overview:

At Eminent College, located in the heart of Edmonton, we are dedicated to cultivating the next generation of beauty industry professionals. Our institution is a premier destination for individuals seeking comprehensive education and hands-on training in the beauty and wellness sectors. Our mission is to empower students with the knowledge, skills, and confidence needed to excel in the dynamic beauty industry.

We offer a range of accredited programs in cosmetology, esthetics, makeup artistry, nail technology, and more, all designed to meet the highest standards of education and industry practices. With state-of-the-art facilities, experienced instructors, and a curriculum that blends theoretical knowledge with practical application, we ensure our students are well-prepared to meet the demands of today's beauty market. Our partnerships with leading beauty brands and salons provide students with valuable networking opportunities and real-world experience.

At Eminent College, we believe in fostering a supportive and inclusive learning environment. Our diverse community of students and staff reflects our commitment to inclusivity and respect for all individuals. We are proud to contribute to the local economy by producing skilled professionals who go on to successful careers in Edmonton and beyond. Join us and embark on a transformative journey to a rewarding career in the beauty industry. Whether you're just starting out or looking to enhance your existing skills, we are here to support your goals and help you shine.

Job Title: Receptionist

Department: Administration

Reports To: Operations and Compliance

Summary of Position:

Eminent College is seeking a highly organized and personable Receptionist to manage our reception area and provide exceptional customer service. This role requires a professional demeanor, strong multitasking abilities, and a commitment to supporting our educational mission.

Key Responsibilities:

Customer Service:

- Greet and welcome students, clients, staff, and visitors warmly and professionally.

- Answer phone calls, respond to inquiries, and provide information about the college’s programs, services, and schedules.

- Address student and client concerns or complaints efficiently, directing them to the appropriate department when necessary.

Administrative Duties:

- Ensure the front desk is tidy and presentable with all necessary materials (e.g., pens, forms, brochures).

- Schedule and confirm appointments for students and clients.

- Maintain accurate records of student attendance, client appointments, and other relevant data.

- Assist with student enrollment and orientation processes.

- Manage incoming and outgoing mail, packages, and deliveries.

- Handle cash transactions and maintain accurate financial records.

Communication:

- Effectively communicate with students, staff, and faculty members regarding schedules, events, and other relevant information.

- Assist with the preparation and distribution of newsletters, flyers, and other communications.

Support Services:

- Provide administrative support to staff and faculty as needed.

- Assist in organizing college events, workshops, and seminars.

- Perform other related duties as assigned by the supervisor.

Required Qualifications:

Education:

- High school diploma or equivalent; additional education or training in office administration or customer service is a plus.

Experience:

- Previous experience in a receptionist, front desk, or customer service role, preferably in an educational or beauty industry setting.

Skills:

- Excellent interpersonal and communication skills.

- Strong organizational and multitasking abilities.

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., fax machines, printers).

- Ability to handle sensitive and confidential information with discretion.

- Basic understanding of financial transactions and record-keeping.

Working Conditions:

- The position is performed in a college environment.

- Regular working hours with occasional evenings or weekends as needed for college events or special occasions.

Personal Attributes:

- Friendly, positive, approachable, and professional demeanor.

- Detail-oriented and reliable.

- Ability to work independently as well as part of a team.

Join Eminent College and be a part of a dynamic team dedicated to shaping the future of the beauty industry. Apply now to embark on a rewarding career with us

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