Administrator – 15 Month Contract

4 months ago

Mississauga, Canada Kal Tire Full time

Description

Excited to play a key admin role in our team? You'll centralize information, review work orders, contact customers, and create invoices—all while keeping a sharp eye on detail and delivering top-notch service quickly. If you're organized and ready to make an impact, this is the job for you

Key Highlights of this role Strong communication skills and a willingness to learn for enhanced customer interactions. Passion for the automotive industry to build rapport and promote product knowledge. Effective resolution of customer concerns to ensure satisfaction. Willingness to be cross-trained for increased versatility and team contribution. Why Kal Tire? Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.  Structured work schedule, supportive and safe work environment, career growth and development.  This position pays $22 to $25 per hour based on experience. We offer a clear path for career advancement with wage increases along the way.

Day to Day Responsibilities 

Contact customers to fill in any missing mandatory information whenever necessary. Produce the invoices that will be sent to customers and accurately bill customers within 48 hours of work completed. Communicate with Service Technicians on work orders and work completed. Review Service Technician notes for additional information and ensures the work order reflects the Service Technician's actual work. Work with a variety of software programs. . Microsoft Office.  Extensive office experience in national billing accounts.

Qualifications and Success

Grade 12 or GED equivalent Valid driver's licence. Experience in an administrative support function, including answering phones, providing customer service and problem-solving. Experience with purchase orders, invoicing, account reconciliations or other AP/AR functions and providing excellent customer service is an asset.  Ability to work independently and without supervision in a fast-paced environment. Well-developed communication, interpersonal, project management and time management skills are a must.  Excellent interpersonal and customer service skills. Contribute to an upbeat and safe atmosphere in the workplace.

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