Automotive Financial Services Manager

Automotive Finance Manager

Our client, located in Burlington, Ontario, is looking for an Automotive Finance Manager.

Position Summary

We are seeking a highly motivated individual with a positive attitude and a willingness to work in a positive team atmosphere. This position is an integral role at the dealership, serving as the front-line service representative responsible for providing our customers with an exceptional experience while ensuring their financial service needs are met.

Duties and Responsibilities

• Working directly with customers to explain and recommend financing options, extended warranties, aftermarket products and other options
• Locating competitive rates to encourage customer sales
• Processing applications for vehicle financing and assisting customers in getting approved
• Verifying that all paperwork is filled out in full, completed correctly, and filed properly
• Establish and maintain strong relationships with lending institutions that have multiple program options and competitive rates
• Seeking out new programs that will benefit customers and encourage them to buy
• Ensuring strict compliance with OMVIC and all Ontario Motor Vehicle regulations
• Training the sales team on available financing and programs to ensure they promote these to customers
• Coordinate non-dealer-supplied after-market items with the service department
• Communicate with and support other areas of the dealership. Support Manager and Sales Team in all areas of need, desking deals, assisting customers, supervising the sales floor, etc.
• Take ownership of and successfully resolve problems as required
• Maintain a team atmosphere and positive floor culture at all times
• Consistently model our Company Core Values

Qualifications

• 2 - 5 years Automotive Financial Services experience
• Adaptable to a fast-paced environment
• Exceptional written and verbal communication skills to explain complex programs to customers
• Good knowledge of financial compliance requirements
• Analytical and problem-solving skills to assist customers in finding the right vehicle that suits their financial situation
• Advanced negotiation skills to get the customer the best rates
• Strong sales and closing skills

Additional Requirements

• Up-to-date OMVIC license
• Valid driver's license
• Ability to work Monday to Friday, 8 am to 5 pm. Saturdays are required.
• Ability to realistically and reliably commute to Burlington, Ontario

Who You Are:

• Customer Centric
• Team Player, open to friendly competition
• Organized with the ability to problem-solve
• High attention to detail

What We Offer:

• Training & Mentorship
• Full Benefits Package
• Competitive Salary PLUS Performance-Based Bonus
• 2 Weeks Vacation to Start
• A Positive Culture within the Workplace
• Staff Events – BBQS, Food Trucks

Ready to join a team that's passionate about delivering exceptional customer experiences'

Apply today and help us drive success

We are an equal opportunity employer committed to maintaining a diverse and inclusive workforce. Accommodations for disabilities will be provided, on request, to support a job applicant's participation in any aspect of the recruitment process.

Applicants may be subject to a background check and must meet the security criteria designated for the position.

We utilize artificial intelligence (AI) in our recruiting process, such as but not limited to the creation of job postings, as well as pre-screening and selection of candidates. Please note that completing our Fit Score Assessment is crucial to advancing to the next step in the recruitment process.

We sincerely thank all applicants for their interest; however, only those selected for an interview will be contacted. All candidates selected for interviews will be informed of the hiring decision within 45 days of the final interview.