Automotive Financial Services Manager

2 days ago


Burlington, Canada Lakewest Ford Lincoln Full time

Lakewest Ford Lincoln is part of the Richter & Scherle Group, with over 60 years of automotive experience, offering new & pre-owned Ford and Lincoln vehicles in a state-of-the-art showroom and full-service centre. The F&I Manager will play a critical role in driving both customer satisfaction and dealership profitability within this premium environment.

Key Responsibilities
- Present and structure financing and leasing solutions for vehicle purchasers (both new and pre-owned) to maximize sales and profitability.
- Offer and explain aftermarket products: extended warranties, GAP insurance, service contracts, accessories, protection plans, etc.
- Liaise with lenders, credit unions and financial institutions to secure favorable terms for clients while maintaining compliance with OEM (Ford/Lincoln), provincial and federal regulations.
- Manage all deal paperwork: prepare contracts, submit to lenders, ensure accurate documentation and timely funding.
- Train, mentor and collaborate with the sales team on finance products, credit processes, compliance and best practices.
- Monitor, analyze and report key F&I metrics (profit per unit, penetration of protection products, funding times, compliance audit results) and work with leadership to improve performance.
- Ensure customer experience (CX) in F&I remains high: clear communication, transparency of options, respectful handling of documents and signatures.
- Keep current on all finance and insurance programs, registration laws, financing trends and regulatory mandates.
- Maintain strong relationships with lenders, insurance providers and product vendors; negotiate favorable terms and product offerings for the dealership.

Pay: $50,130.69-$158,026.58 per year

**Benefits**:

- Dental care
- Extended health care
- RRSP match

Work Location: In person



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