Administration Officer

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

Realise your potential at yourtown.

your opportunity

Kids Helpline @ School (KAS) is an early intervention model which provides a proactive approach to promote wellness and increase the resilience of young Australians. KAS Facilitators are invited into primary school classrooms via video link to facilitate discussions with the students about key issues affecting children, and they work with the teacher prior to the session to tailor each session to meet the needs of the class. Topics include bullying, peer pressure, being a school leader, online safety, introduction to Kids Helpline, transition to high school, managing emotions and developing resilience.

Your role will include:

Reporting to the Kids Helpline@ School Program Manager, key responsibilities include:

• Respond to queries from schools and organisations wishing to engage in the program

• Provide a key point of contact by liaising with internal and external stakeholders, monitoring and responding to requests for general information

• Liaise with schools to manage bookings and logistics for workshops

• Develop information packages for all stakeholders including schools

• Provide effective calendar management for the Kids Helpline @ School team

This position is part time (3 days per week) 

what we are looking for

You will be flexible to take on any task as required and will be able to work autonomously and collaboratively with the Kids Helpline @ School team.

you will bring:

• Certificate level qualification and a minimum of 1 year's administrative experience; or a minimum of 3 years administrative experience

• Good organisational skills, with the ability to manage multiple competing priorities

• Well-developed written and verbal communication skills

• Demonstrated ability to maintain a high level of attention to detail, accuracy and quality of work

• Strong ICT skills including experience managing online databases and MS Office and the capacity to learn new systems quickly

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

• salary sacrifice options to increase your take home pay

• regular line supervision and support plus internal practice supervision

• ability to negotiate flexible work hours and work arrangements
• opportunities for internal and external professional development

• free access to LinkedIn Learning including over 16,000 learning modules

• a genuine focus on employee health and wellbeing

• yourWellness program includes free access to Calm & Centr Apps

• access to free and confidential counselling sessions for you and members of your immediate family

• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations

• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

how to apply

If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.

To apply, and for a full Position Description please visit:

Contact: Kerry Smith– Talent Specialist -

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.