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Service Coordinator
2 weeks ago
If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work
About the role
As a Service Coordinator, you'll play a key front-line role supporting our Service Technicians and ensuring our customers receive exceptional service every step of the way.
Based in Port Coquitlam and reporting to the Service Admin Supervisor, you'll use your strong communication, organizational, and administrative skills to coordinate service jobs, from scheduling through to invoicing - making sure every detail is handled efficiently and accurately.
What you'll do
- Deliver excellent customer service to both customers and technicians across the BC region.
- Schedule technicians for service calls, ensuring all customer needs are met.
- Coordinate tools, equipment, and subcontractors required for each job.
- Maintain accurate records, including calendars, customer accounts, work orders, purchase orders, and inventory documentation.
- Process invoices accurately and promptly, updating customer portals and payment details as needed.
- Support internal projects and initiatives that help us make Canada a safer place to live and work.
What you bring
- Experience in customer service and/or administration, ideally within an industrial, service, or technical environment.
- Excellent communication and customer relationship skills.
- Strong organizational and multitasking abilities with attention to detail.
- Comfortable working with multiple systems and managing competing priorities.
- A proactive, solutions-focused mindset - you take pride in doing things right the first time.
What's in it for you
- $53,000–$56,000 annual salary (based on your experience)
- Medical, dental, vision, EAP, and group insurance coverage for you and your family
- Company-matched RRSP contribution plan & annual profit-sharing opportunity
- Discounted fitness memberships
- Career development opportunities with an established, safety-focused organization
- A company culture based on our Face of Levitt-Safety Fundamentals and family values, where we truly believe that our people are our most important asset
Levitt-Safety is committed to the principle of employment equity in the workplace and ensures that our practices of hiring are based on qualifications and ability. We invite all applicants, including persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. We understand that experience comes in many forms and encourage applications from diverse backgrounds. If you require any accommodation in the application process, please contact us at - in the application. We will review applications as they are received and look forward to hearing from you.
