Service Coordinator

6 days ago

Port Coquitlam, Canada Levitt Safety Full time

If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work
Job Summary
As a Service Coordinator, you will hold a key front-line role in supporting our Service Technicians in delivering exceptional service to our customers in the region.
Based in Port Coquitlam and reporting to the Service Admin Supervisor, you will use your customer service, administrative, scheduling, and organizational skills to partner jointly with customers and Levitt-Safety Technicians to facilitate the efficient and thorough completion and documentation of each service job from scheduling to invoicing, ultimately providing an exceptional customer service experience at all touchpoints.
Main Responsibilities
- Provide exceptional customer service to our service customers and technicians regarding diverse aspects of our products and services in the BC region.
- Determine service requirements and schedule technicians for service calls to meet customer needs.
- Work closely with the Service Technicians and the customer to coordinate tools, equipment, and subcontracts required for each service call.
- Maintain accurate records including calendar management, customer accounts, work orders, purchase orders, inventory management, and other documentation required for each service call and branch support.
- Ensure that all invoicing is processed accurately according to work performed, including capturing customer payment methods and updating information in customer portals as required to ensure prompt receipt of payment.
- Participate in internal projects and tasks as required to help us make Canada a safer place to live and work.

Role Requirements
- Prior experience in a customer service and/or administrative role in an industrial or technical business-to-business environment, ideally working with technicians and service scheduling.
- Strong customer service and communication skills, able to work effectively with both internal and external customers.
- Strong organizational and computer skills, able to use multiple systems effectively to keep up with concurrent priorities.
- Highly detail-oriented with exceptional administrative skills; passionate about making quality personal.

What we offer
- Annual base salary range 53-56K based on skills and experience
- Medical, dental, vision, EAP and other group health insurance benefits for you and your family
- Company-matched RRSP contribution plan
- Annual profit-sharing opportunity
- Discounted fitness memberships
- Opportunity to build your career with an established organization and a team that is truly passionate about health and safety
- A company culture based on our Face of Levitt-Safety Fundamentals and family values, where we truly believe that our people are our most important asset

  • Service Coordinator

    6 days ago

    Port Coquitlam, Canada Simson Maxwell Full time

    **Simson-Maxwell** is a trusted leader, established in 1941, specializing in the distribution of industrial engines and the custom manufacture, sale, and service of **standby and prime power generator set systems**. We are internationally recognized for our expertise in power generation and control equipment. We are seeking a highly organized,...

  • Service Coordinator

    7 days ago

    Port Coquitlam, Canada Carrier Full time

    **About this role** **Carrier Commercial Service**has an opening for an experienced **Service Coordinator**. This is **onsite** at our location in **Port Coquitlam BC**. We value our people and offer an extensive benefits package, with financial rewards including health insurance, retirement savings plan, and also lifestyle support with flexible working...

  • Junior Service Coordinator

    7 days ago

    Port Coquitlam, British Columbia, Canada Clima design technologies Ltd Full time $60,000 - $72,000 per year

    Junior Service Coordinator – Join Our Growing TeamAbout Us:Clima Design Technologies Ltd is a fast-growing provider of innovative HVAC solutions, dedicated to delivering energy-efficient and cutting-edge systems to our clients.We are looking for a Junior Service Coordinator to support our Service Coordinator in managing daily service operations. This role...

  • Service & Scheduling Coordinator

    2 days ago

    Port Coquitlam, Canada Community Fire Prevention Ltd Full time

    Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company), is the place for you! **WHO ARE WE?** Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada....

  • Dispatch/field Service Coordinator

    4 days ago

    Port Coquitlam, Canada enCompass Solutions Group Full time

    **Job Overview** We are seeking a dedicated and detail-oriented Dispatch/Field Coordinator to join our team for an 18 month contract. The Dispatch/Field Service Coordinator plays a critical role in overseeing scheduling, customer communication, service dispatch, and overall workflow coordination to ensure the efficient operation of our service...

  • Service Coordinator

    2 weeks ago

    Port Coquitlam, Canada Toro Group of Companies Full time

    Position Overview We are seeking a highly organized and customer-focused Service Coordinator to join our team. This role is responsible for managing service, shipping, and warehouse requests by coordinating full-scope packages and scheduling tasks. The Service Coordinator ensures seamless communication with internal and external stakeholders, delivering...

  • Client Services Coordinator

    2 days ago

    Port Coquitlam, Canada MedScan Solutions Ltd. Full time

    **Physician Service Coordinator** **Location**: Port Coquitlam, BC **Job Type**: Full-time, In-Person Are you a people-person who loves helping others and making a real difference? We're looking for a **Coordinator** to join our team and help doctors and clinics navigate one of the biggest milestones in their careers: transitioning or closing their...

  • Guest Services

    4 days ago

    Port Coquitlam, Canada Sabai Thai Spa Inc Full time

    Job Type**:Full-time** We are an upscale Day Spa with multiple locations that has been operating for 10+ years. We are looking for a talented Spa Coordinator to add to our Port Coquitlam team. We would like you to join our growing team of 100+ staff over 7 locations! **Requirements**: - Minimum 2 years of experience in customer service field- Verbal and...

  • Customer Service Coordinator

    6 days ago

    Port Coquitlam, Canada CustomAir Full time

    At CustomAir “The Difference is Service”. We exceed the expectations of our customers at every opportunity, which is why we are the leader in the commercial/industrial HVAC and Refrigeration industry. We take pride in bettering the lives of those we have the privilege to serve, and as a result our employees are extremely important to our success and...

  • Supply Chain Coordinator

    2 days ago

    Port Coquitlam, Canada AMPM Service Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Monitor movement of supplies and materials between departments - Prepare and submit reports - Organize warehouse and work areas - Perform general office duties - Assist with maintenance of communications equipment - Organize and maintain...