Order Desk Coordinator

**JOB TITLE: Order Desk Coordinator**

**COMPANY: No Sugar Company / Wellnx Life Sciences Inc.**

**General Summary**

Fast growing consumer packaged good company in Mississauga has an exciting opportunity on our Sales Team for an Order Desk Coordinator As the Order Desk Coordinator, you will be playing an important role by ensuring all orders received from our customers are entered, confirmed and processed while also providing administrative support to the Sales/Marketing Department, and liaising with our sales brokers.

We are looking for someone who is passionate about the nutrition and wellness industry and has excellent organization, interpersonal, and time-management skills.

**Job Duties**:
**Sales Order Processing Duties**
- Retrieve and enter all sales orders sent by Customers in a timely manner
- Input manual orders
- Bring in EDI orders and send PO acknowledgements for those needed
- Send orders to our warehouses for processing
- Confirm items, UPC’s, pricing and case sizes are correct on all orders
- Create cross references in GP for any new items and any new ship to locations needed
- Check online inventory to ensure availability for new orders received
- When out of stock, check with production on next available dates
- Ensure correct expiry dates are picked for orders according to customer’s expiry dating
- Pull open order reports weekly and follow up with our warehouses on overdue orders
- Communicate shipping status and tracking information when requested
- Save all BOL’s received daily
- Work with our Logistics team to ensure correct carriers are used for shipments
- Create picking tickets for all Costco Orders
- Advise Sales when unusual orders are received or if issues with PO’s
- Provide support to brokers/sales team on past due orders, cancellations, etc.

**Sample Order Processing**
- Input sample orders and send tracking info
- Coordinate sample requests and keep log from all requests

**Sales Support**
- Prepare sales reports as needed
- Provide support to sales team on image requests, presentations, general customer setups
- Such other activities as may be requested from time to time

Position will require for hire to be in the office full time to start with option to work from home 2 days a week once training is completed

**Qualifications**:

- Completed University Degree or College Diploma, with a focus or specialisation in business
- Experience preferred (1-2 years of related work experience) preferred but not required.
- Strong organizational skills coupled with the ability to multi-task and prioritize activities.
- Demonstrated ability to work independently and take initiative, balanced by excellent teamwork skills
- Outstanding attention to detail and ability to meet deadlines
- Ability to adjust to change in a fast paced environment
- Excellent written, verbal communication and interpersonal skills
- A positive, ‘can-do’ attitude
- Strong computer skills required on PC based software - Excel, Word, PowerPoint and Outlook

**Benefits**
- Comprehensive company paid health and dental coverage
- Employee assistance program
- Disability insurance
- Paid time off
- Casual Dress Code
- On-site parking

**Salary**: $40,000.00-$47,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- Do you have Inventory / order desk experience?

**Experience**:

- Order Desk: 1 year (required)

Work Location: Hybrid remote in Mississauga, ON L5G 4S1