Order Desk Coordinator

2 weeks ago

Mississauga, Canada No Sugar Company Full time

**General Summary**

A fast growing consumer packaged goods company in Mississauga has an exciting opportunity on our Sales Team for a Sales Order Desk Coordinator As the Coordinator, you will be playing an important role by ensuring all orders received from our customers are entered, confirmed and processed while also providing administrative support to the Sales/Marketing Department, and liaising with our sales brokers.

We are looking for someone who is passionate about the nutrition and wellness industry and has excellent organization, interpersonal, and time-management skills and familiarity with the MS Office product suite.

This position will have the flexibility to work a hybrid work schedule, if desired, once initial training is completed.

**Job Duties**:

- Retrieve and enter all sales orders sent by Customers in a timely manner and ensure prompt processing
- Ensure manual orders are inputted accurately and EDI orders are brought in with correct information. This includes but is not limited to pricing, case sizes, UPC's, SKU's, case sizes, dates and quantities
- Send orders to our warehouses for processing ensuring proper carriers are provided by the logistics team and correct expiry dates are sent to the warehouse based on individual customers dating requirements
- Utilize multiple warehouse's online portals to check inventory status to ensure availability for new orders received
- Facilitate weekly inventory review meetings with the operations team to identify any out of stock items and/or low stock items as well as back in stock ETA's and communicate those with the sales team
- Create picking tickets for all Costco Orders
- Pull open order reports weekly for both Canada and the US and follow up with our warehouses on overdue orders
- Communicate shipping status and tracking information when requested
- Assist with samples: enter manually, package samples in office, prepare shipping labels and customs documents, maintain spreadsheet of all samples sent and tracking info
- Maintain organized folders of shipping documents
- Advise Sales when unusual orders are received or if there are any issues with PO’s
- Provide support to brokers/sales team on sales presentations, past due orders, cancellations, etc.
- Prepare ad-hoc sales reports as needed
- Such other activities as may be requested from time to time

**Qualifications**:

- Completed University Degree or College Diploma, with a focus or specialization in business
- Experience preferred (1-2 years of related work experience)
- Strong organizational skills coupled with the ability to multi-task and prioritize activities
- Demonstrated ability to work independently and take initiative, balanced by excellent teamwork skills
- Outstanding attention to detail and ability to meet deadlines
- Ability to adjust to change in a fast paced environment
- Excellent written, verbal communication and interpersonal skills
- A positive, ‘can-do’ attitude
- Computer skills preferred on PC based software - Excel, Word, PowerPoint and Outlook
- Experience with NetSuite is preferred

Pay: $37,500.00-$46,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Mississauga, ON L5G 4S1

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