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Office Administrator

2 weeks ago

St Thomas, Canada Ambrose Plumbing and Heating Full time

**About Us**:Established in 1957, we are one of Elgin County’s leading independent Plumbing & Heating companies. We pride ourselves in providing exceptional customer service, and thanks to our loyal customers we are an energetic and expanding business.

**Job Overview**:We are currently looking for a full-time Administrative Assistant to join our Customer Service office team.

**Responsibilities**:
Assists with administrative functions such as but not limited to:

- Answering the telephone, booking customer service calls utilizing ServiceBox software scheduling system, customer inquiry follow-up by telephone or in-person
- Greeting visitors in the showroom, directing them to the appropriate area, and processing customer account payments to Point-of-Sale Terminal
- Utilizing Developed keyboard skills to enter completed work orders to Sage 50 accounting software.
- Compiling, tracking, and filing business information
- Collecting past due accounts
- Performing administrative support tasks as assigned

**Qualifications**:

- Minimum 2 years experience in the office administration role
- Outstanding phone etiquette, customer service skills, and ability to problem solve.
- Excellent administrative, organizational, interpersonal and time management skills
- Solid verbal and written communication skills
- Demonstrated ability to work effectively both independently and in a team environment
- Proficient technology skills including Microsoft Office (Word, Excel, Outlook)
- Strong ability to periodize and multi-task in a busy working environment
- Basic knowledge of basic accounting and Sage 50 Accounting software Beneficial

**What we offer**:

- Competitive compensation and benefits package
- Work Clothing allowance
- Learning, growth, and support

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$25.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

**Language**:

- English (required)

Ability to Commute:

- St. Thomas, ON N5P 1G8 (required)

Ability to Relocate:

- St. Thomas, ON N5P 1G8: Relocate before starting work (required)

Work Location: In person