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Reception Administrative Assistant

3 weeks ago

Dorval, Canada Aer Rianta International Full time

_English will follow_

**À propos de nous**:
Aer Rianta International Inc. (North America) est l'un des principaux exploitants de boutiques hors taxes dans les aéroports internationaux.

**À propos du poste**:
Sous la supervision de la directrice des ressources humaines et de la formation, l’adjoint administratif assure le bon fonctionnement du bureau en gérant les communications (appels, courriels, messages web), les expéditions et retours de produits, ainsi que le service client. Il veille également à l’organisation et à la propreté des espaces de travail, tout en coordonnant les programmes de fidélité, de récompenses et la logistique du bureau.

**Voici à quoi ressemblera votre journée**:

- Service à la clientèle : gestion des appels, courriels et interactions en personne.
- Suivi des retours de produits : gestion des expéditions et des retours selon les procédures établies.
- Organisation des espaces de travail et maintien de la propreté des espaces communs.
- Traitement de la facturation en collaboration avec le département des comptes.
- Approvisionnement et gestion des stocks : fournitures de bureau, uniformes, commandes et suivi des inventaires.
- Soutien aux ressources humaines : gestion des programmes de fidélité, récompenses, reconnaissances et mémos internes.
- Rédaction et mise en page de documents et communications internes.
- Rédaction de procès-verbaux lors des réunions de direction.
- Autres tâches connexes, selon les besoins.

**Avez-vous ce qu'il faut?**
- Min. 2 ans d’expérience dans un poste similaire.
- Excellente maitrise du francais et l’anglais, tant à l’oral qu’a l’écrit.
- Maitrise des outils informatiques (Microsoft Office 365, notamment Excel, Word et Powerpoint).
- Capacité à gérer les priorités, polyvalence, autonomie, sens du service clientèle et dynamisme.
- Disponibilité à travailler en présentiel dans notre bureau à Dorval 4 jours par semaine du lundi au jeudi.

**Ce que nous vous offrons**:

- Culture de respect, de diversité et d’inclusion, d’amélioration continue et d’esprit d’équipe;
- Milieu de travail convivial et positif, facilement accessible en transport en commun & stationnement gratuit;
- Avantages sociaux attrayants : couverture dentaire, assurance médicale complète, régime de retraite généreux, programme d’aide aux employés, télémédicine, programme de bien-être des employés;
- Rabais sur les achats aux boutiques hors taxes quand vous voyagez hors du pays;
- Excellent programme de formation et de développement.
- _____________________________________________

**About us**:
Aer Rianta International Inc. (North America) is a leading operator of duty-free shops at international airports.

**About the position**:
**Here’s what your day will look like**:

- Product returns: managing returns and shipments according to established procedures.
- Workspace management and maintaining cleanliness in common areas.
- Billing processing in collaboration with the accounting department.
- Coordination with duty-free stores across Canada for efficient operations.
- Supply and inventory management: office supplies, uniforms, order placement, and inventory tracking.
- HR support: managing loyalty programs, rewards, recognition, and internal memos.
- Responsible for taking minutes during management meetings.
- Other related tasks.

**Do you have what it takes?**
- Minimum 2 years of experience in a similar position.
- Excellent command of French and English, both spoken and written.
- Proficiency with computer tools (Microsoft Office 365, including Excel, Word, and PowerPoint).
- Ability to manage priorities, versatility, autonomy, customer service skills, and dynamism.
- Available to work in person in our Dorval office 4 days a week, from Monday to Thursday.

**What we offer you**:

- Culture of respect, diversity and inclusion, continuous improvement and team spirit;
- Friendly and positive work environment, easily accessible by public transportation & free parking;
- Attractive benefits: dental coverage, comprehensive medical insurance, generous retirement plan, employee assistance program, telemedicine, employee wellness program;
- Discounts on purchases at duty-free stores when you travel outside the country;
- Excellent training and development program.
- Applicants must be Canadian citizens, permanent residents of Canada, or hold a valid Canadian work permit that does not require sponsorship. Please note that we do not interview overseas or offer relocation assistance. Take this into consideration before applying._

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Administrative: 2 years (required)

Work Location: In person