Receptionist/administration

2 weeks ago

Dorval, Canada Generatrices Full time

**Company Overview**

We are a growing generator installation and service company specializing in residential, commercial, and industrial power solutions. We pride ourselves on reliable service, technical expertise, and exceptional customer care.

**Position Summary**

**Key Responsibilities**

Reception & Customer Service
- Greet customers, vendors, and contractors in a friendly and courteous manner
- Schedule service calls, site visits, and installations
- Provide basic information about generator products, services, and maintenance plans
- Follow up with customers regarding appointments, documentation, and service updates

Administrative Support
- Create and manage work orders, service tickets, and job files
- Maintain accurate customer records, contracts, and service histories
- Assist with invoicing, purchase orders, and data entry
- Support the sales and operations teams with documentation and reporting
- File permits, inspection paperwork, and compliance documents as required
- Order office supplies and manage general office organization

Coordination & Communication
- Liaise between technicians, installers, suppliers, and customers
- Track job progress and update internal schedules
- Receive and log deliveries and equipment shipments
- Assist with warranty registrations and manufacturer documentation

**Qualifications & Skills**
- High school diploma or equivalent (post-secondary education an asset)
- Previous experience in a receptionist, administrative, or office support role
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Proficiency with Microsoft Office or similar office software
- Ability to multitask and prioritize in a busy environment
- Professional phone etiquette and customer-focused mindset
- Experience in construction, electrical, HVAC, or trades-based industries is an asset

**Working Conditions**
- Office-based position with regular interaction with technicians and customers
- Standard business hours with occasional flexibility during peak service periods

**What We Offer**
- Competitive pay based on experience
- Supportive team environment
- Opportunities for growth within the company
- Training on generator systems and industry processes

**Job Type**: Fixed term contract
Contract length: 1-12 months

Pay: $16.83-$19.00 per hour

Expected hours: 37.5 per week

Work Location: In person

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