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Reception and Administrative Support Associate

2 weeks ago

Vaughan, Canada METALWORKS CORPORATION Full time

As a Reception and Administrative Support Associate, you will play a vital role in supporting day-to-day office operations and assisting the accounting department.

**Key Responsibilities**:

- Handle all inbound and outbound calls promptly, directing them to the appropriate departments.
- Welcome visitors attending meetings with staff members, ensure they are seated in the boardroom, offer refreshments, and promptly inform the staff member of their arrival.
- Provide exceptional customer service, including serving coffee upon request.
- Greet couriers, sign for packages/envelopes, and coordinate courier services as needed.
- Manage incoming and outgoing mail, including maintaining sufficient postage on the meter.
- Maintain and organize the coffee bar and lunch area to ensure a welcoming environment.
- Manage office supplies and inventory for all locations and place orders as required.
- Match COD custom shop order drawings to invoices and file accordingly.
- File paid Accounts Payable invoices.
- Assist with Accounts Receivable by invoicing open orders.
- Respond to customer inquiries accurately and concisely in person and over the phone.
- Understand and address customer needs to ensure a positive experience.

**Qualifications and Skills**:

- Excellent phone etiquette with a courteous and professional demeanour.
- Strong attention to detail and time management skills, ensuring accuracy and meeting deadlines.
- Superior organizational abilities to prioritize and manage multiple tasks effectively.
- Exceptional verbal and written communication skills.
- Ability to work collaboratively with team members across departments.
- Proficiency in Microsoft Office Suite is required.
- Previous experience with accounting software is an asset.
- Prior experience in accounting support roles is preferred.
- Must have 2-3 years experience in a similar role

Hours: 7:30 am to 4:30 pm, Monday to Friday

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

Expected hours: 42.5 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Front desk: 2 years (required)
- Administrative experience: 2 years (required)

Work Location: In person