Administrative Support/accounts Receivable

5 days ago

Lower Sackville, Canada Rentokil Initial Full time

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.
Rentokil-Terminix is currently seeking an experienced Administrative Support/Accounts Receivable to be a part of our fast-paced team. This an onsite position based out of our Lower Sackville office.
**Address**: 11 Glendale Ave. Unit #9, Lower Sackville NS B4C 3P2
**Salary**: $42000 annually
The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:
**Collections Duties**:

- Conducts a high volume of outbound calls to customers regarding the collection of past due and/or delinquent accounts
- Aids customers with payment processing including daily cheque deposits, credit card processing and EFT payments
- Present collections efforts and results during one-on-one meetings with direct manager and during group meetings with teammates and management team.
- Tracks statistics on success of outbound collection calls.

**Admin Duties**:

- Data entry of new contracts, job sales, and product sales into our CRM software
- Upload and file copies of contracts for new customers
- Customer account maintenance. Contact updates, changes to billing, PO’s, etc.
- Daily and consolidated month end invoicing
- Ensure accuracy in our invoice process, ensuring all relevant data is correct

**Scheduling duties**:

- Interact with customers as necessary to ensure a world class service experience.
- Capable of following written and verbal directions
- Be highly organized with strong attention to details.
- Respond to immediate issues within the course of a work shift
- Review and adjust routes and appointments as needed in response to customer requests and colleague availability.
- Communicate one on one with technicians to adjust assignments, add/remove locations, or reassign technicians to additional routes to assist peers and/or customers.

**Requirements**:

- High school diploma or GED - required
- Post-secondary education in a related area of study - preferred
- 2-4 years of professional admin and collection experience - preferred
- Demonstrated proficiency with Microsoft Word, Excel and Power-Point
- Have knowledge of Google Suite, especially Google Drive and associated programs frequently used at Rentokil-Terminix North America
- Very accurate data entry skills
- Strong computer skills including Microsoft Office products
- Excellent interpersonal and communication skills
- Able to exercise tact and diplomacy when dealing with others
- Must be reliable, punctual and professional & have strong eye for detail
- Excellent proof reading abilities

**Benefits**:
What is in it for you?
- Company paid holidays, vacation and sick time.
- Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
- Employee Assistance Program that offers services such as free counselling services and other benefits
- Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
- Employee Discounts
- Fantastic Tuition Reimbursement benefits & Scholarship Programs

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