Administrative Assistant

1 week ago

Brampton, Canada Learn 2 Bhangra Inc. Full time

The Learn2Bhangra Dance Academy Administrator is responsible for overseeing the day-to-day administrative operations of the academy. This role involves managing student enrollments, addressing client inquiries, generating leads, and ensuring the smooth functioning of the academy's administrative processes.

**Key Responsibilities**:

- **Student Enrollment**:

- Process new student enrollments, including gathering necessary information and documentation.
- Maintain accurate student records and databases.
- Handle student inquiries and concerns related to enrollment, class schedules, and payments.
- **Client Relations**:

- Respond to client inquiries and concerns in a timely and professional manner.
- Address client feedback and resolve issues effectively.
- Build and maintain positive relationships with clients.
- **Lead Generation**:

- Identify and generate new leads through various channels, such as social media, referrals, and marketing campaigns.
- Follow up on leads to convert them into new enrollments.
- **Administrative Tasks**:

- Manage the academy's administrative processes, including scheduling, invoicing, and reporting.
- Assist with the organization of events and workshops.
- Maintain a clean and organized office environment.
- **Customer Service**:

- Provide excellent customer service to both existing and potential clients.
- Ensure that all clients feel valued and supported.

**Required Qualifications and Skills**:

- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Proficiency in using computer software, including word processing, spreadsheets, and database management systems
- Ability to work independently and as part of a team
- Passion for Bhangra dance and a desire to contribute to the growth of the academy

**Preferred Qualifications**:

- Experience in customer service or administrative roles
- Knowledge of Bhangra dance and the local community

**To Apply**:
**Job Types**: Full-time, Part-time, Casual, Seasonal, Freelance, Apprenticeship, Internship / Co-op
Contract length: 12 months

Pay: $17.20-$23.50 per hour

Expected hours: 1 - 10 per week

Additional pay:

- Retention bonus

**Benefits**:

- Company events
- Discounted or free food
- Flexible schedule
- Language training provided
- RRSP match
- Store discount
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- On call
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Punjabi (required)

Work Location: Hybrid remote in Brampton, ON L6S 0E9

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