Administrative Assistant

22 hours ago

Concord, Canada HVE Healthcare Assessments Full time

**Job Title: Administration Assistant (Full-time, permanent)**

**Job Objective**: To provide administrative support to the Administration Department by completing various reception, customer service and administrative duties.

**Responsibilities**:

- Making phone calls to clients to confirm appointments
- Answering phones
- Report formatting and exporting
- Processing and mailing out confirmation letters
- Following up with customers on missing information and new file information
- Creating notes for all communication on HVE’s internal electronic system
- Processing file information for upcoming assessments
- Creating Document Lists
- Report formatting and exporting

**Qualifications**:

- Minimum of two (2) years of administrative experience
- Excellent verbal and written communication skills
- Outstanding interpersonal and customer service skills
- Intermediate computer skills (Excel, Word), experience using Google Workstation a plus
- Thrives when multi-tasking and working in a fast-paced environment
- Ability to work collaboratively within a team environment and independently
- Willingness to go beyond one’s own job description to assist the team as needed

**Reports To**: Manager and/or Team Lead of Administration Department

**Hours**: 10am-7pm, Monday to Friday, additional hours as needed

**Breaks**: 1-hour unpaid lunch

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$18.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

COVID-19 considerations:
All employees must declare they are COVID symptom-free prior to entering any HVE office. Masks and frequent washing of hands are encouraged amongst staff.

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Administrative: 2 years (required)
- answering calls and calling customers: 2 years (required)

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