Inside Account Specialist

**Staples is business to business. You’re what binds us together.**
Are you looking for a company where you can be part of a team and receive stable pay with the ability to earn even more? A company where you can advance your career within a few years? Then don’t pass up this opportunity to turn your ambition and competitive spirit into a rewarding sales career with one of the world’s leading business to business sales forces - Staples For the past 30 years, we have built a global reputation with business clients of all sizes as a world-class one-stop resource—for not just office supplies, but also for all of their technology, print, furniture and facility procurement needs. As we continue to grow, we are looking for highly motivated people just like you to serve as Inside Account Specialists

**What you'll be doing**:
Inside Account Management role responsible for growth and retention for small inside SBA accounts

**Impact on Business** (i.e. business contribution; nature and scope of responsibility; risk and financial management; strategic vs. tactical vs. delivery orientation.
- **Sell to customer**s - the AS owns the customer relationship and drive sales across all business product categories focused on onboarding of new accounts and retention of existing customers.
- **Maintain accounts** with support from Customer Service
- **Engage with CRM tools** on a regular basis to keep customer data updated and input opportunities from stage to stage
- **Know your products and customers** and attend sales calls through sales calendar execution

**Innovation and Change **(i.e. improvements to procedures, services, or products, as well as development of new ideas, methods, techniques, services and products)
- Provides alternative products and services to improve profitability

**Communication/Interactions: Internal & External Customers / Suppliers as well as Third Parties** (i.e. include level or job title of customer relationship and the nature of the customer relationship management and service delivery as well as the type of interaction; adapt/exchange of information, influence, or negotiate)
- Communicates and coordinates with various internal teams such as pricing and LOBs
- Communicates with various levels of customers organizations

**KPIs
- Key Performance Indicators (i.e. how is success defined in this role?)**
- Sales and profit growth through quota attainment of assigned accounts
- Hit key retention targets
- Penetration growth in existing accounts
- # of opportunities generated and closed / won
- Partner with B2B to accelerate ramp of accounts
- Manage book coverage to hit goals as established through touch model

**Qualifications**:
**What's Needed - Basic Qualifications**:

- 1-3 years successful sales experience
- Experience and proven track record of managing programs or business development
- Solid knowledge of Office Supplies including: facility and breakroom, technology products, business furniture, print and promotional products
- Proficient in Microsoft Office and other basic software tools
- Ability to interface at customer’s most senior levels
- Strong ability to develop and deliver presentations
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Strong business, financial, operations and technology acumen
- Ability to function independently with mínimal daily supervision

**What's Needed
- Preferred Qualifications**:

- College degree (preferred)
- Interested in joining the team? Check out our_ _perks and benefits_ _