Revenue Manager

3 days ago

Toronto, Canada Chelsea Hotel Full time

Job Summary
. Purpose Working closely with the Director of Revenue, the Revenue Manager has a key role in the achievement of the hotels’ budgeted rooms’ revenue. to implement revenue management strategies and processes in order to optimize and maximize hotel revenues. The incumbent works closely with the Director of Revenue, the sales teams, marketing, front desk employees and the hotel general manager in areas of promotion, and business planning.
Principal Responsibilities · Assists in creating promotional campaigns in order to generate business · Working closely with the Director of Revenue, forecasts future demand, pricing trends and past performance analysis · Compiles and analyzes daily, weekly and monthly data for all market segments · Maintains rate parity on all booking channels · Maintains and update necessary reports and historical data · Maintains and balance hotel inventory & rates daily in the PMS, CRS and external booking channels, with particular attention to yield management · Acts as a Key resource to the sales & catering team regarding rate strategies for group and transient business as well as catering · Group block management · Provides guidance and direction to the Revenue Coordinator Key Result Areas
 Business · Participates in weekly revenue management meetings, reservations departmental meetings, bi-weekly sales meetings and hotel committees · Chairs weekly revenue meetings in the absence of the Director of Revenue · Assists Director of Revenue and liaise with various departments regarding required data analysis · Assists in preparing annual budgets · Inventory management
Customer Satisfaction · Acts as a key resource for the marketing team for all hotel packages and external websites advertising
Process Improvement/ Productivity · Tracks and analyzes statistics related to call conversion, diversion and cost of booking · Periodically evaluates the prices of the competition and analyzes economic trends to determine the demand for hotel reservations based on tourism and business travel

Requirement
. Working Experience · Previous Front Office experience is an asset · Previous Hotel Reservations experience is an asset
Knowledge · Highly proficient in Microsoft Office with expertise in excel
Education · Post Secondary education in hospitality
Soft Skills · Excellent analytical skills · Excellent communication both written and verbal skills · Excellent presentation skills · Strong organizational skills · Ability to multi-task · Excellent attention to detail, above average math skills and the ability to meet deadlines
Language · Fluent in English
Physical Requirements · Ability to sit for prolonged periods of time
The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.

Terms of employment
. Full time

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