Accounts Receivable Administrator

1 week ago

Ottawa, Canada The Ottawa Hospital Full time
About The Ottawa Hospital

Inspired by research and driven by compassion

The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Temporary position until approximately December 12, 2025.

 Rotation/Shifts

Days, 8 hour shifts (08:00-16:00).

  • For information purposes only - The Hospital reserves the right to change.

What You Will Do

Under the supervision of the Manager, Accounts Receivable and/or Coordinator, Accounts Receivable, the A/R Administrator, in a computerised environment is responsible to verify, audit, process and adjust data for out-patient, in-patient and non-patient (sundry) accounts, perform all functions related to hospital and physician billing in the Health Information System, as assigned and perform all functions related to non-patient (sundry) billing in the ERP system, as assigned. Other types of billing in support of hospital activities may be assigned (TOHRCC, Dental Clinic etc.)

The AR Administrator is responsible for proper assignment of payment received to patient and customer accounts. The AR administrator performs collection functions on all patient and non-patient (sundry) accounts, maintains control over collection agency accounts. The AR Administrator prepares monthly reports and accruals as required. The AR Administrator understands, complies with and enforces internal controls applicable to billing and cash processes, hospital's policies and procedures related to protecting patient private information and digital data security, escalating any issues to immediate manager.

Basic Requirements

  • Minimum of one (1) year of recent Finance experience in a computerized environment or one (1) year of clerical hospital experience with patient contact;
  • 2 post-secondary accounting related courses successfully completed within the last 5 years or equivalent experience as defined below. Successful completion is defined as having obtained a grade of 65% or higher;
  • Equivalent experience will be considered in lieu of two (2) post-secondary accounting courses. Equivalent experience is defined as minimum of two (2) years of recent; accounts receivable and billing experience in a computerized environment using a large-scale ERP system (Oracle, SAP, Epic etc.);
  • Recent experience is defined as having occurred within the last three years;
  • Billing and cash receipts processes, and related system functionality in HIS and ERP Systems (i.e., Epic and Oracle);
  • Ability to analyze, evaluate and process data;
  • Understanding of basic accounting terminology and concepts;
  • Knowledge of internal controls related to billing and cash;
  • Knowledge of hospital policies and procedures safeguarding patients’ private information and digital data security;
  • Data Entry;
  • Excel (Basic);
  • Microsoft productivity tools: Outlook, Calendar, Teams;
  • Word (Basic);
  • Ability to communicate with patients, clients, staff, and other internal and external stakeholders in a clear, courteous, and effective manner;
  • Ability to collaborate with others to achieve desired outcomes;
  • Ability to prioritize, exercise good judgement and escalate when appropriate;
  • Proficiency in English and French – oral expression (advanced level) and comprehension (advanced level).

Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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