Restaurant Operations Manager

4 weeks ago


Wasaga, Ontario, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at Wendy's Restaurant. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Evaluate and improve daily operations to ensure efficiency and productivity
  • Monitor and coach staff performance to meet sales and customer service targets
  • Plan and organize daily operations, including staff scheduling and inventory management
  • Determine menu offerings and implement operational procedures to drive sales growth
  • Conduct regular performance reviews and provide feedback to staff
  • Manage inventory and maintain a clean and safe working environment
  • Ensure compliance with health and safety regulations and company policies
  • Participate in marketing initiatives and implement sales promotions
  • Address customer complaints and concerns in a professional and courteous manner
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service establishment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet tight deadlines
  • Physical stamina to stand for extended periods and lift up to 25 pounds
  • Flexibility to work a variety of shifts, including evenings and weekends
Work Environment

Our restaurant is a fast-paced and dynamic environment, with a focus on providing exceptional customer service and driving sales growth. As a Restaurant Operations Manager, you will be responsible for leading a team of staff members and ensuring that our restaurant operates efficiently and effectively.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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