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Office Support Specialist

2 months ago

Leduc, Canada Olie's Repair Full time
Job Title: Office Administrative Assistant

We are seeking a highly organized and detail-oriented Office Administrative Assistant to join our team at Olie's Repair. As an Office Administrative Assistant, you will provide administrative support to our office operations, ensuring the smooth day-to-day functioning of our business.

Key Responsibilities:
  • Schedule and Confirm Appointments: Schedule and confirm appointments for our team members, ensuring timely and efficient use of their time.
  • Manage Training and Development Strategies: Assist in the development and implementation of training programs to enhance the skills and knowledge of our team members.
  • Answer Telephone and Relay Messages: Answer incoming calls, respond to inquiries, and relay messages to the appropriate team members.
  • Compile Data and Statistics: Gather and compile data, statistics, and other information to support business decisions and operations.
  • Greet and Direct Visitors: Greet visitors, direct them to the appropriate team members or service areas, and provide general information about our business.
  • Set Up and Maintain Filing Systems: Establish and maintain manual and computerized filing systems to ensure accurate and efficient record-keeping.
  • Perform Data Entry: Enter data into our computer systems, ensuring accuracy and attention to detail.
  • Provide Customer Service: Respond to customer inquiries, resolve issues, and provide excellent customer service to maintain a positive reputation for our business.
  • Perform Basic Bookkeeping Tasks: Assist with basic bookkeeping tasks, such as invoicing, reconciliations, and expense tracking.
  • Plan and Organize Daily Operations: Assist in planning and organizing daily operations, ensuring the smooth functioning of our business.
Support for Diverse Groups:
  • Accessibility Accommodations: Provide physical, visual, and auditory accessibility accommodations to ensure equal access for all employees and visitors.
  • Support for Newcomers and Refugees: Assist with settlement needs, language training, and social and labor market integration for newcomers and refugees.
  • Support for Youth: Participate in youth employment programs, offer on-the-job training, and provide mentorship opportunities for youth.
  • Support for Veterans: Participate in Veterans' employment programs, offer mentorship and coaching, and provide awareness training to create a welcoming work environment for Veterans.
  • Support for Indigenous People: Develop relationships with Indigenous communities, offer mentorship and coaching, and provide cultural competency training.
  • Support for Mature Workers: Apply hiring policies that discourage age discrimination, offer mentorship and coaching, and provide phased retirement options.
  • Support for Visible Minorities: Apply hiring policies that discourage discrimination, offer mentorship programs, and provide diversity and cross-cultural training.