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Strategic Business Solutions Expert

2 months ago

Montreal, Quebec, Canada Manulife and John Hancock Full time

About this role

The Senior Bilingual Business Analyst will be responsible for performing sophisticated research and analysis of major derivatives and collateral initiatives to identify, document, and analyze complex processing, service, and/or technical improvement opportunities. Business initiatives may also include implementations of new technologies and new product implementations.

Responsibilities

  • Work independently, or with management, to identify sophisticated operational business issues and develop creative solutions involving workflow procedures and/or new technologies.
  • Review and redefine project plans to ensure plans are complete.
  • Coordinate post-implementation support for all projects and initiatives.
  • Represent business unit in major division or corporate initiatives, ensuring business unit needs are appropriately addressed.
  • Keep current on possible future initiatives affecting the business areas and the Company.
  • Identification of solutions and alternatives to business and system problems, outlining their relative merits, cost, compatibility, etc.,
  • Development of individual as well as multi-functional feasibility studies and cases for new initiatives that will identify the business requirements and detail cost/benefit analysis to gain overall approval.
  • Build and maintain external vendor relationships to stay ahead of changing practices in the financial sector and bring together research of options available to assist business partners in making informed decisions regarding specific business needs.
  • Establish relationships with business leaders in order to identify optimal solutions for sophisticated business needs.
  • Ensure that all processes and systems work within the mandated regulatory and compliance requirements for the industry.
  • Development of test strategies, test plans, test cases, and expected results in consultation with clients to ensure that initiatives being implemented meet expected deliverables.
  • Ensure team members have a common understanding of project deliverables and parameters (e.g. Time, cost, quality, and benefits).
  • Exercise judgment in identifying issues, modifying plans as business conditions change, assessing courses of action, and developing recommendations.
  • Maintain focus as priorities change, keeping business needs and importance in perspective as it relates to overall strategic goals and communicating these changes in an understandable, justified, and acceptable means.
  • Act as a mentor in terms of implementing superior Application management processes/methodology, particularly within Derivatives and Collateral and the more technical resources working on projects from other areas (Compliance, Risk Management, Front Office, etc.).
  • Provide real-time systems support for derivative operations as needed for pricing, data capture/processing, batch processes, etc.
  • Track business requirements through the Work Request or project processes contributing, as needed, to the design/analysis and testing phases.
  • Troubleshoot existing processes to discover errors, inefficiencies, and automation opportunities.

What we are looking for

The ideal candidate will have a strong background in business analysis, with experience in working with derivatives and collateral products. They will have excellent analytical and problem-solving skills, as well as strong communication and interpersonal skills. They will also have a solid understanding of financial regulations and compliance requirements.

Technical Skills

  • University degree in Business/Finance.
  • MBA, CPA, CFA, FRM or similar certification would be an asset.
  • 5-8 years Business Analysis experience in Application Management environment within the financial sector.
  • Experience with SDLC (software development life cycle) or Agile methodology.
  • Hands-on experience with SQL and an understanding of Java language.
  • Experience with business requirements gathering and UAT script/scenario documentation.
  • In-depth understanding of strategic business objectives combined with broad industry knowledge of investment products, market practices, and derivatives operations.
  • Knowledge and understanding of system design and analysis, acceptance and user testing, training, and product improvement methodologies.

Industry Specific Skills

  • Strong Investment business knowledge, especially with derivatives trade lifecycle and Collateral Operations functions, with 5+ years of hands-on experience as a Business Analyst in Derivatives/Collateral/Investment IT Application Management.
  • Knowledge of financial services industry compliance and regulatory requirements.
  • Ability to work independently as well as part of a team in an international setting.
  • Proactive versus correction problem resolution.

Bilingual (French & English) is required