Senior IT Operations Strategist

3 days ago


Montreal, Quebec, Canada Strategic Solutions Technology Staffing Inc. Full time

Strategic Solutions Technology Staffing Inc. is a global leader in delivering innovative solutions to drive business growth and success.

We are seeking an experienced Senior IT Operations Strategist to join our team, responsible for delivering exceptional IT support, leading cross-functional initiatives, and driving strategic partnerships with corporate development.

The ideal candidate will have a proven track record of managing vendor relationships, overseeing M&A integration, and implementing IT operations management strategies.

Responsibilities:

  • Provide expert-level technical guidance and support across Windows and Mac platforms.
  • Develop and execute comprehensive IT operations strategies aligned with business objectives.
  • Collaborate with stakeholders to identify and implement process improvements, leveraging ITIL frameworks and best practices.
  • Lead and manage a small team of IT professionals, providing mentorship and coaching to enhance skills and performance.
  • Partner with corporate development to plan and manage the technical aspects of M&A integration.
  • Oversee vendor and third-party management, ensuring alignment with IT practices and operational standards.

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Minimum 7-10 years of experience in IT operations and customer support.
  • Strong IT security and networking expertise.
  • Excellent analytical skills, sound judgment, and good business sense.
  • Ability to multitask, manage stress during periods of intense activity, and handle a wide array of projects and tasks.
  • Travel up to 20% (Toronto, NY, Connecticut) to provide hands-on support and maintain cross-regional IT consistency.

Estimated Salary: $140,000 - $180,000 per annum, depending on qualifications and experience.



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