Sales Leadership Opportunity

2 weeks ago

Toronto, Ontario, Canada EF Education First Full time

Company Overview

At Go Ahead Tours Canada, our team of in-the-know travel experts crafts immersive, experiential itineraries in 87 countries and on all seven continents. We think travel's pretty magical.

We are seeking an experienced, strategic, sales & customer-focused individual to lead our team in Canada.

Job Description

The Sales Director role is a dynamic leadership position leading GAT sales and customer success teams for the growing Canadian market. You will be responsible for creating and executing high-growth strategies and initiatives to exceed goals, supporting a customer-centric environment, and developing a high-performing team in the Canadian market.

Key Responsibilities:

  • Demonstrate ownership for all aspects of Go Ahead Tour's Canadian business – strategy, execution, and team. Maximize investment in resources to exceed booking and strategic goals.
  • Create and execute a strategy focused on identifying growth opportunities to acquire new Canadian customer bookings, for both individual travelers and group travelers. Drive repeat customer bookings, and successfully grow existing book of business.
  • Build a high-performing customer support team, delighting our travelers and attaining high NPS scores.
  • Hire, inspire, and motivate your team—focusing on helping them successfully execute on sales strategies, providing stellar customer support, and facilitating their professional development.
  • Partner effectively with key stakeholders across the Go Ahead Tours business, including other key sales leaders, customer support, marketing, sales enablement, analytics, engineering, and product.

Requirements

To succeed in this role, you will need:

  • A minimum of 7 years of experience in sales, with at least 3 years in a leadership role.
  • Proven track record of achieving sales targets and driving business growth.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Understanding of the travel industry is a plus.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Bachelor's degree.

Benefits

As a valued member of our team, you can expect:

  • Market-leading healthcare and benefits.
  • Outstanding vacation time – 20 days vacation in your first year.
  • Paid international travel at least once a year.
  • Four weeks paid vacation, to rest, relax or adventure – plus 11 paid holidays.
  • Grow your savings with a 20% company match on your RRSP contributions (25% after 5-years).
  • Excellent health, dental, and vision coverage, along with life and disability insurance.
  • Wellness benefits, including an annual $500 healthy lifestyle reimbursement.
  • EF program discounts including travel, language schools, childcare, and more.
  • Discounts at local venues and businesses.
  • Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days of remote work per week.

Salary Range:$120,000-$150,000 per year, depending on experience.

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