Global Transaction Banking Training Professional
2 weeks ago
We are seeking a skilled professional to join our team as a Global Transaction Banking Training Professional. This role will be responsible for delivering high-quality training to internal staff supporting Scotiabank's Small Business, Corporate & Commercial clients on all services supported by the Client Service and Operations.
Key Responsibilities:- Training Delivery
- Develop and deliver comprehensive training sessions to ensure a high level of knowledge and confidence in using Scotiabank's Global Transaction Banking products and services.
- Product Knowledge
- Maintain a thorough understanding of the Global Transaction Banking products and services to effectively train internal staff.
- Staff Support
- Ensure all staff feel confident supporting clients once training sessions have been delivered.
- Collaboration
- Work closely with department management to maintain training schedules and provide recommendations to operational or content designers to improve the training experience.
- Strong Product Knowledge
- A strong understanding of Scotiabank's Global Transaction Banking products and services is essential for this role.
- Excellent Communication Skills
- Strong oral and written communication skills are critical for managing customer needs and delivering high-quality training sessions.
- Project Management
- Able to manage multiple simultaneous projects with competing priorities and provide timely updates under pressure.
$70,000 - $100,000 per year, depending on location and experience.
This role offers a competitive salary and a range of benefits, including flexible work arrangements, opportunities for professional development, and a comprehensive rewards package.
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