Cloud Sales Team Lead Opportunity in E-Commerce and Internet

6 days ago

Toronto, Ontario, Canada Teleperformance Full time

About the Company


Teleperformance is a global leader in client experience management and contact center business process outsourcing.


We have over 500,000 employees across the world, with a hybrid organization that combines work-from-home and on-site solutions. Around 50% of our team members work remotely, allowing for flexibility and balance in their lives.


We provide services in 300 languages and dialects, enabling us to cater to diverse clients worldwide.


Our commitment to excellence has earned us recognition as one of the Top 25 Best Workplaces by Fortune Magazine, along with certification as a Best Employer in 64 countries, covering more than 97% of our total workforce.



Job Summary

As a Google Cloud Sales Team Lead, you will play a vital role in leading our sales team responsible for the largest e-commerce and internet client. You will be a skilled team leader passionate about Cloud technologies, working closely with the Cloud team to set direction, ensure clear expectations, and deliver results on time with high quality.

Responsibilities


  • Lead the day-to-day operations of the Google Cloud sales team, ensuring priorities are correctly defined, prioritized, and delivered.
  • Coach and mentor the Cloud team, driving the uplift of skills, helping them work through complex problems, identifying opportunities for growth, and encouraging continuous learning.
  • Identify and implement areas for improvement, defining standards, governance, best practices, and encouraging consistent adoption across all teams.
  • Prepare weekly/monthly/quarterly business reviews and present these to clients and stakeholders.
  • Work with training and learning teams to support ongoing development and progression for your team.
  • Act as a central escalation point for critical issues, ensuring the team responds appropriately and effectively when major incidents occur, and key learnings are not only identified but also acted upon.


Requirements


  • Able to actively participate in the day-to-day operations of the Google Cloud sales team.
  • Proven ability to coach and mentor team members, drive skill uplift, and help them overcome complex challenges.
  • Effective at identifying areas for improvement and implementing positive changes.
  • Strong communication and presentation skills, able to prepare and deliver regular business reviews to clients and stakeholders.
  • Ability to work collaboratively with training and learning teams to enhance team development.
  • Highly organized and able to handle multiple priorities simultaneously.


What We Offer


  • An annual base salary of CAD $60,000, with potential earnings up to 5%.
  • Paid four-week training program, two weeks of paid leave, and opportunities for professional growth and development.
  • Comprehensive benefits package, including medical and dental coverage, Employee Family Assistance Program, and Rewards & Recognition programs.
  • A supportive and inclusive work environment, emphasizing innovation, autonomy, flexibility, and collaboration.

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