E-Commerce Trading Specialist

2 weeks ago

Old Toronto, Ontario, Canada Pandora AS Full time
About the Role

Pandora is seeking an experienced E-Commerce Trading Specialist to join our team in North America. As a key member of our E-Commerce team, you will be responsible for developing and executing a comprehensive category strategy aligned with Pandora's overall business objectives.

Key Responsibilities
  • Develop and execute a category strategy to drive category growth and differentiation.
  • Drive revenue growth through effective planning, execution, and optimization of e-commerce initiatives.
  • Analyze sales data, monitor key performance indicators (KPIs), and identify opportunities for growth and improvement.
  • Manage the Salesforce Commerce Cloud / SFRA Business Manager ecommerce platform, partnering with other site merchandising specialists to execute the day-to-day site merchandising and trading tasks.
  • Optimize navigation, sorting, PLP filters/search refinements and onsite search identifying opportunities; drive changes based on internal customer behavior, external search, and competitive insights.
  • Strategize, optimize and execute the activation of new product launches and approved campaigns in line with the Americas and Global guidelines.
  • Optimize onsite search performance weekly and reduce no search results.
  • Optimize product sorting within categories as well as search results pages.
  • Drive strategic initiatives to create a seamless customer experience. Work closely with Testing & Personalization team to execute and iterate on A/B tests to optimize and personalize the consumer journey.
  • Think like a customer: Continuously improve the online customer experience by analyzing customer behavior, conducting user testing, and implementing enhancements to increase conversion rates, reduce bounce rates, and improve customer satisfaction.
  • Partner with agency and global team to develop and execute SEO strategies.
  • Coach the team members on SFCC Business Manager, and share knowledge & key insights, platform releases & functionality with the wider team.
  • Build strong internal relationships with US ECommerce, merchandising, operations and wider marketing & Global ECommerce team. Collaborate with and learn from colleagues in similar roles globally. Align on key initiatives and responsibilities.
About Pandora

Pandora is a leading jewelry brand with a global presence. We design, manufacture, and market hand-finished jewelry made from high-quality materials at affordable prices. Our jewelry is sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand using mainly recycled silver and gold. We are committed to sustainability and have joined the Science Based Targets initiative to reduce emissions across our full value chain.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

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