Program/Service Optimization Specialist
7 days ago
Northern Health Authority is a leading healthcare provider in Northern British Columbia, covering an area of nearly 600,000 square kilometers and serving over 300,000 people across two dozen communities and 55 First Nation's communities.
We deliver hospital and community-based health care through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC. Our organization employs over 7,000 staff throughout the region, offering a wide variety of career opportunities in our hospitals, long-term care facilities, public health units, and specialized services offices.
Salary and BenefitsThe salary for this position is estimated to be between $88,990 and $111,237 per year, based on education, training, experience, and salaries of similar positions.
In addition to competitive pay, we offer comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. We also provide four weeks' vacation after one year of continuous service and financial support for moving expenses for eligible positions.
Job DescriptionThis exciting opportunity is available for a Program/Service Optimization Specialist who will play a key role in researching, developing, implementing, and continually improving clinical practices, processes, documentation, reporting, and clinical data/information to enable effective and efficient care in our departments.
The successful candidate will provide oversight and facilitate quality improvement changes in collaboration with clinical leaders, Information and Technology Services (ITS), clinical managers and directors, physicians, and staff. They will serve as the liaison and change agent for clinical care areas, departments, and units, continuously identifying opportunities for improvement and analyzing, prioritizing, and translating user needs into more standardized clinical practice, processes, and use of electronic medical records (EMR) and other clinical IT tools.
The ideal candidate will have a bachelor's degree in a healthcare discipline and relevant professional development process improvement, change management, information technology/information management, project management, group facilitation, coaching. They should have five to seven years of front-line clinical care and related experience working in clinical operations EMR use or an equivalent combination of education, training, and experience.
Key Responsibilities- Research, develop, implement, and continually improve clinical practices, processes, documentation, reporting, and clinical data/information
- Provide oversight and facilitate quality improvement changes in collaboration with clinical leaders, ITS, clinical managers and directors, physicians, and staff
- Serve as the liaison and change agent for clinical care areas, departments, and units
- Continuously identify opportunities for improvement and analyze, prioritize, and translate user needs into more standardized clinical practice, processes, and use of EMR and other clinical IT tools
Prince George is the centre of business, education, health, and culture for northern British Columbia, serving a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers, and employees.
The city itself is the 4th largest in British Columbia, with a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is home to the University of Northern British Columbia – Canada's Green university.
What We Offer- Comprehensive benefit packages including extended health/dental and a municipal pension plan
- Four weeks' vacation after one year of continuous service
- Financial support for moving expenses for eligible positions
- Employee referral program
- Employer-paid training and leadership development opportunities
- Spectacular outdoor activities and the shortest commutes in BC
Northern Health Authority is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about making a difference in the lives of our patients and communities.
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