Dental Patient Coordinator Specialist
1 week ago
At Dentalcorp Canada, we are committed to delivering exceptional family and cosmetic dentistry services in a safe, comfortable environment.
We pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Schedule: Thursday to Wednesday, alternating weeks. Apply now
About the RoleThis is an exciting opportunity to join our team as a Dental Patient Coordinator Specialist. In this role, you will make a positive and lasting impression on patients, from the moment they arrive at the practice to the moment they leave.
- Main Responsibilities:
- Optimize the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, and respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills
- You have a minimum of 1 year of Administrator experience
- Clinical background considered an asset
- Experience with Dental software
- Competitive compensation: $23.00 - $30.00 per hour depending on experience
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
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