Clerical Support Specialist

3 weeks ago


Prince George, British Columbia, Canada PHSA Full time

Clerical Support Specialist Role

BC Mental Health & Substance Use Services is seeking a skilled Clerical Support Specialist to join our team in Prince George, BC.

Key Responsibilities

  • Transcribe medical dictation, including correspondence and reports, with accuracy and efficiency.
  • Provide reception services, including operating a multi-line switchboard, responding to inquiries, and redirecting callers to appropriate personnel.
  • Process referrals and enter client data into computer systems, databases, and software programs.
  • Maintain client charts, ensuring completeness, accuracy, and confidentiality.
  • Coordinate and prepare client charts for off-site storage and retrieval.
  • Perform event and program tracking, including logging into electronic calendars and providing reminders to staff.

Requirements

  • Grade 12 graduation.
  • Graduation from an approved program in Medical Transcription.
  • One year of recent, related experience, or an equivalent combination of education, training, and experience.

Preferred Qualifications

  • Ability to keyboard at 60 wpm.
  • Ability to communicate effectively verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.

About PHSA

PHSA is a remote work-friendly employer, welcoming flexible work options to support our people. We offer a comprehensive benefits package, including a municipal pension plan, and psychological health & safety programs and holistic wellness resources. Join one of BC's largest employers with province-wide programs, services, and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.



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