Senior Advisor, Employee Conduct Specialist

1 week ago

Toronto, Ontario, Canada Royal Bank of Canada Full time
Job Summary

The Senior Advisor, Employee Conduct role is a key member of the Employee Relations team at Royal Bank of Canada. This position provides advice and counsel to executives, people leaders, and employees on complex workplace situations, ensuring a fair and transparent employee experience while managing risk to the organization.



What is the Opportunity?

The Senior Advisor, Employee Conduct will lead and deliver projects within Employee Relations in support of the ER strategy and enablement functions, managing RBC's Speak Up channels. This role has accountability for effective management of workplace risk, including the conduct hotline, executive escalations, project enablement, dispute resolution, and investigations.



Key Responsibilities

  • Manage RBC's Global Conduct Hotline and executive escalation channels, triaging reports and managing select cases.
  • Support RBC's Conflict Resolution Programs by acting as a dispute resolution facilitator and expert.
  • Lead employee conduct investigations, including Respectful Workplace matters and Code of Conduct breaches.
  • Plan and execute Employee Relations projects with high complexity, managing scope, requirements, and changes.
  • Develop and implement ER processes and systems to monitor employee conduct, aligning with business conduct monitoring processes.
  • Improve analysis of employee misconduct, identifying trends and emerging issues, and reporting insights to the business.
  • Foster an open environment within Employee Relations that drives a high-performance culture.


Requirements

  • Minimum 7+ years direct experience in Employee Relations/Human Resources/Dispute Resolution and/or employment law.
  • Demonstrated knowledge of Canadian employment law and regulations, including human rights, accommodation, whistleblowing, and workplace standards.
  • Excellent organizational skills, attention to detail, and ability to prioritize multiple tasks simultaneously.
  • Thought leadership, strategic thinking, analytical, and problem-solving capabilities.
  • Outstanding oral and written communication skills.
  • Excellent collaboration capabilities and ability to engage others to work towards shared goals.
  • Experience establishing and managing relationships with executives and senior stakeholders.
  • Strong track record of successful and timely delivery on projects and initiatives.
  • Ability to drive change in unfamiliar or ambiguous circumstances, handle confidential information, and escalate issues when appropriate.


What's in it for you?

We thrive on the challenge to be our best and work together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.



Additional Job Details

This role is a full-time position within the Human Resources & BMCC team at Royal Bank of Canada. If you are looking for a challenging opportunity to make a meaningful impact, please submit your application. We welcome diverse candidates and are committed to building an inclusive workplace for our employees to bring their true selves to work.

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