Technical Support Specialist for Critical Systems
5 days ago
S.i. Systems is seeking a skilled Junior Application Support Analyst to join our Calgary-based team.
This six-month contract position offers the opportunity to work onsite 4 days a week, with potential for conversion to a permanent role.
About the Role:
- Clean and validate JSON files to ensure system accuracy and efficiency.
- Investigate and troubleshoot legacy build performance issues, identifying root causes and proposing solutions.
- Develop automations to optimize existing Excel-based workflows.
- Provide customized SCADA integration support, working closely with field staff, control room operators, and IT teams.
- Conduct maintenance, testing, and enhancements of SCADA support systems, ensuring seamless operations.
Requirements:
- Less than 1 year of experience as an Application Support Analyst
- Experience in troubleshooting technical systems and strong ability to diagnose and resolve issues effectively.
- Proven track record of delivering high-quality support and excellent communication skills for interacting with diverse stakeholders.
- Strong attention to detail and ability to clean up and validate JSON data.
- Flexibility to investigate performance issues in legacy systems and take on scripting tasks to automate workflows.
Nice to Have:
- Basic coding knowledge to assist in investigating legacy build performance issues.
- Familiarity with scripting tools (e.g., VBA, Power Automate) for automating Excel workflows.
- Exposure to SCADA systems, oilfield automation, or related technologies.
- Familiarity with SQL and basic database troubleshooting.
Compensation: The estimated salary for this role is around $55,000-$65,000 per annum, depending on experience.
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