Senior IT Support Specialist

1 month ago


Calgary, Alberta, Canada Active Information Systems Full time
Job Description:

The Role:

As a Senior IT Support Specialist with Active Information Systems, you will be responsible for delivering exceptional technical support and assistance to our IT technical services team. This role involves designing and implementing projects, resolving complex technical issues, maintaining and configuring network infrastructure, and monitoring the performance and integrity of our computer systems.

Key Responsibilities:

  • Technical Interventions: Perform technical interventions, analyze causes, and provide escalation services for all workstations and network connectivity.
  • Remote and On-Site Assistance: Provide remote and occasional on-site assistance to clients.
  • Hardware and Software Installation: Install and configure computer hardware, components, networking software, and operating system software.
  • Infrastructure Planning and Support: Assist in the planning, documentation, implementation, and support of our clients' computing infrastructure, including servers, LANs, and WANs.
  • Server and Network Support: Support the monitoring, configuration, upgrade, and overall maintenance of Windows Server hardware, operating systems, and related services, including providing recommendations on changes and assistance to the Active Directory structure, such as user management and Group Policy.
  • Network Security and Access Control: Implement and support network security and access controls, including firewalls and security policy.
  • System Backups and Disaster Recovery: Responsible for system backups, archiving, and disaster recovery.
  • System Monitoring and Performance: Monitor the daily performance of computer systems, verifying the integrity and availability of all systems.
  • Service Prioritization and Coordination: Analyze and determine service priorities, plan daily travel schedules, and coordinate with other team members to ensure optimal service delivery.

Requirements:

  • Advanced Knowledge and Experience: Advanced knowledge and experience with network infrastructure and tools, including LAN, WAN, VPN, VOIP, routers, wireless access points, switches, and cabling.
  • Windows Operating Systems and Office 365: Strong understanding of Windows Operating Systems, O365, and MS Office Productivity Software (cloud and on-premise).
  • Hardware Management: Proficient in advanced hardware management, including device manager, driver troubleshooting, and system optimization.
  • Results-Oriented and Prioritization: Results-oriented with the capacity to successfully manage multiple and competing priorities and timelines.
  • Customer Relationships: Demonstrated ability to build strong customer relationships through reliable completion of responsibilities.

Qualifications:

  • Education: Degree in computer science or equivalent.
  • Experience: Minimum 5 years of experience in IT services.
  • Driver's License: Valid Class 5 driver's license with a clean abstract.
  • Work Requirements: This position requires full-time, on-site work. Remote work is not available for this role.
  • Must Be Bondable: Must be bondable.
  • Authorized to Work in Canada: Authorized to work in Canada.

Job Type:

Full-time

Pay:

$28.00-$34.00 per hour

Expected Hours:

40 per week

Benefits:

  • Casual Dress: Casual dress.
  • Company Events: Company events.
  • On-Site Parking: On-site parking.

Flexible Language Requirement:

French Not Required: French not required.

Schedule:

  • 8-Hour Shift: 8-hour shift.
  • Monday to Friday: Monday to Friday.
  • Weekends as Needed: Weekends as needed.

Work Location:

In person



  • Calgary, Alberta, Canada IronOak IT Inc. Full time

    Job OverviewWe are seeking a highly skilled Senior Network Infrastructure Specialist to join our team at IronOak IT Inc. This is a permanent position offering competitive compensation and benefits.Compensation PackageThe estimated annual salary for this role is $65,000 - $85,000 depending on experience.Job DescriptionThe Senior Network Infrastructure...


  • Calgary, Alberta, Canada AVEVA Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team in Calgary, Canada. As a key member of our technical support team, you will be responsible for providing expert-level support to our customers and internal teams.


  • Calgary, Alberta, Canada Expera IT Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Expera IT in Calgary. As a Technical Support Specialist, you will provide exceptional technical support and services to our clients, ensuring their technology needs are met efficiently and effectively.Key Responsibilities:Provide on-site and remote technical...


  • Calgary, Alberta, Canada E-NET SOLUTIONS INC. Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team at E-NET SOLUTIONS INC. This role will provide technical support and assistance to employees, ensuring they have the necessary tools and resources to perform their jobs efficiently.


  • Calgary, Alberta, Canada TC Energy Full time

    TC Energy, a leading energy infrastructure company in North America, seeks an experienced Senior Executive Support Specialist to support the Vice President, Law and Corporate Secretary.About the OpportunityThis role requires a high level of professionalism, sense of urgency, and strong attention to detail. The successful candidate will be responsible for...


  • Calgary, Alberta, Canada This is an IT support group Full time

    About Morgan Asset ManagementMorgan Asset Management is a leading asset manager, trusted by investors worldwide to deliver strong outcomes. With over $3.7 trillion in assets under management across 25 countries, we secure what matters most to individuals, families, companies, and communities.Our team is dedicated to providing exceptional service and...


  • Calgary, Alberta, Canada AXE IT CONSULTING INC. Full time

    Job Description:We are seeking a skilled Technical Support Specialist to join our team at AXE IT CONSULTING INC.About the Role:This is a permanent, full-time position that requires excellent communication and problem-solving skills. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our clients,...


  • Calgary, Alberta, Canada ALBERTA LTD. Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Senior Administrative Support Specialist to join our team at Alberta Ltd.The ideal candidate will have a strong background in administrative support, excellent communication skills, and the ability to multitask in a fast-paced environment.About the RoleThis is a full-time position working...


  • Calgary, Alberta, Canada This is an IT support group Full time

    Job OverviewWe are seeking a highly skilled and experienced Senior Corporate Attorney to join our team at Calgary Sports and Entertainment Corporation. As a key member of our executive leadership team, you will play a critical role in protecting our organization's legal interests while fostering a proactive and solutions-oriented...


  • Calgary, Alberta, Canada ANNY TYE LTD Full time

    Job OverviewWe are seeking a skilled Senior Technical Support Specialist to join our team at ANNY TYE LTD.About the RoleThis permanent, part-time position requires 30 hours of work per week and offers a competitive salary of approximately $45,000 per year, based on industry standards for similar positions in the private sector. The ideal candidate will have...


  • Calgary, Alberta, Canada beBee Professionals Full time $35,000 - $45,000

    We are looking for a highly organized and detail-oriented Senior Administrative Support Specialist to join our team at beBee Professionals in Calgary.Job Overview:This is a full-time role that requires a strong administrative background, excellent communication skills, and the ability to work independently with minimal supervision.Key...


  • Calgary, Alberta, Canada KANDA TRUCKING EMPIRE Full time

    About MCFIX TECH SOLUTIONS INC.We are a dynamic technology solutions provider seeking an organized and detail-oriented Executive Support Specialist to join our team. This role involves providing administrative support to our senior executives, ensuring seamless day-to-day operations and contributing to the company's continued success.


  • Calgary, Alberta, Canada Jot Construction Work Ltd. Full time

    About Jot Construction Work Ltd.We are a dynamic construction company seeking a highly organized and detail-oriented Senior Administrative Support Specialist to join our team. This role will provide administrative support to our management team, ensuring seamless day-to-day operations.Salary and BenefitsThe salary for this position is estimated at $45,000 -...


  • Calgary, Alberta, Canada Expera IT Full time

    Company OverviewExpera IT is a leading provider of technology solutions, dedicated to delivering exceptional services to our clients. Our team of experts is passionate about staying ahead of the curve and adapting to the ever-evolving landscape of technology.Salary Range: $55,000 - $75,000 per year, depending on experienceJob Description:We are seeking an...


  • Calgary, Alberta, Canada THE MAD TASKER Complete Home Care Full time

    We are seeking a compassionate and dedicated Senior Care Specialist to join our team at THE MAD TASKER Complete Home Care. This is a unique opportunity to make a meaningful difference in the lives of seniors and their families.About UsAt THE MAD TASKER Complete Home Care, we pride ourselves on providing exceptional care and support to our clients. Our team...

  • IT Support Specialist

    4 weeks ago


    Calgary, Alberta, Canada A2Z Networks & IT Consulting Inc. (Alberta) Full time

    About A2Z Networks & IT Consulting Inc. (Alberta)">A2Z Networks & IT Consulting Inc. (Alberta) is a dynamic organization that offers innovative solutions in the field of information technology. ">Job Title: IT Support Specialist - Software Expert">We are currently seeking a highly skilled and experienced IT Support Specialist - Software Expert to join our...


  • Calgary, Alberta, Canada EHR Immigration Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Senior Administrative Support Specialist to join our team at EHR Immigration Inc.About the RoleThe successful candidate will provide administrative support to our team, ensuring seamless day-to-day operations. This includes scheduling appointments, arranging travel itineraries, and maintaining...


  • Calgary, Alberta, Canada A2Z Networks & IT Consulting Inc. (Alberta) Full time

    Job Description:We are seeking a Professional Support Specialist to join our team at A2Z Networks & IT Consulting Inc. in Alberta. The successful candidate will be responsible for providing administrative support to ensure the smooth operation of our office.About the Role:The ideal candidate will have 1-2 years of experience as an administrative assistant...

  • Senior Care Specialist

    2 months ago


    Calgary, Alberta, Canada THE MAD TASKER Complete Home Care Full time

    Job SummaryWe are seeking a reliable and compassionate Senior Care Specialist to join our team at THE MAD TASKER Complete Home Care. As a Senior Care Specialist, you will provide exceptional senior care services to our clients, ensuring their comfort, dignity, and well-being.Key Responsibilities- Provide advanced dementia care and support to clients with...


  • Calgary, Alberta, Canada Mohan Immigration services Ltd. Full time

    Mohan Immigration Services Ltd. is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team.This is a permanent, full-time position with 35-40 hours of work per week.As an Administrative Support Specialist, you will be responsible for evaluating daily operations, planning and organizing daily activities, managing...