Sales Representative

2 weeks ago


Welland, Ontario, Canada Genuine Canadian Corporation Full time

About the Role:

Carter's is seeking a Sales Associate to provide exceptional customer service and support in our retail stores. As a Sales Associate, you will be the first point of contact for customers, providing a warm and welcoming experience. You will be responsible for assisting customers with product styles, features, and benefits, as well as resolving any issues that may arise.

Responsibilities:

  • Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Requirements:

  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once

What We Offer:

  • Schedules that fit your life. Our hours of operation allow you to balance work and personal activities
  • Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
  • The opportunity to learn and build skills and grow as an individual

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