Sales Representative
2 weeks ago
About the Role:
Carter's is seeking a Sales Associate to provide exceptional customer service and support in our retail stores. As a Sales Associate, you will be the first point of contact for customers, providing a warm and welcoming experience. You will be responsible for assisting customers with product styles, features, and benefits, as well as resolving any issues that may arise.
Responsibilities:
- Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Requirements:
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
What We Offer:
- Schedules that fit your life. Our hours of operation allow you to balance work and personal activities
- Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
- The opportunity to learn and build skills and grow as an individual
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