Rental Service Manager

1 day ago

Courtenay, British Columbia, Canada H.A.L.T. HOLDINGS LTD Full time
Rental Service Supervisor Job Description

We are seeking a highly skilled Rental Service Supervisor to join our team at H.A.L.T. HOLDINGS LTD. As a key member of our rental agency, you will be responsible for overseeing the daily operations of our rental services.

Key Responsibilities:
  • Assign Sales Workers to Duties: Effectively allocate tasks to our sales team to ensure seamless customer service.
  • Authorize Payments: Verify and approve payments by cheque to maintain accurate financial records.
  • Order Merchandise: Coordinate the procurement of necessary inventory to meet customer demands.
  • Establish Work Schedules: Create and manage work schedules to ensure efficient coverage of our rental services.
  • Prepare Reports: Generate detailed reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve Issues: Address customer complaints, supply shortages, and other concerns in a timely and professional manner.
  • Organize Inventory: Maintain accurate inventory levels and ensure efficient storage and retrieval of rental equipment.
  • Supervise and Coordinate Activities: Oversee the work of our retail salespersons and sales clerks to ensure excellent customer service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Setting: Our rental agency operates in a fast-paced environment, requiring the ability to work under pressure and meet tight deadlines.
  • Supervision: You will be responsible for supervising 3-4 people, including retail salespersons and sales clerks.
  • Security and Safety: A criminal record check is required for this position.
  • Transportation/Travel Information: Public transportation is available for our employees.
  • Work Conditions and Physical Capabilities: This role requires a combination of sitting, standing, walking, and handling heavy loads.
  • Personal Suitability: We are looking for an accurate, client-focused, and organized individual with excellent oral communication skills.
Experience:
  • Duration of Employment: Permanent position.
  • Language of Work: English.
  • Hours of Work: 40 hours per week.

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