Operations Manager

2 months ago


Courtenay, British Columbia, Canada 0050 United Rentals of Canada, Inc. Full time
About the Role

Are you a seasoned leader looking to make a lasting impact in the equipment rental industry? Do you have a passion for driving business growth and delivering exceptional customer service? If so, we want to hear from you

Key Responsibilities
  • Support the Branch Manager in developing and implementing strategies to achieve financial objectives and drive branch productivity.
  • Ensure compliance with all company policies and procedures, promoting a culture of safety and discipline throughout the branch.
  • Oversee sales efforts and business initiatives, working closely with the Branch Manager to identify opportunities for growth and improvement.
  • Lead and develop a high-performing team, providing coaching, training, and performance management to ensure the success of direct staff, including Inside Sales Reps, Drivers, and other team members.
  • Promote a customer-centric approach, delivering world-class service and ensuring customer satisfaction.
  • Collaborate with the Branch Manager to develop and implement plans to improve branch operations, including process improvements and cost reduction initiatives.
  • Other duties as assigned by the Branch Manager or other members of the leadership team.
Requirements
  • High School diploma; Bachelor's degree preferred.
  • 3+ years of sales and operational experience, preferably in the construction rental equipment industry.
  • Strong leadership and motivational skills, with the ability to inspire and develop a high-performing team.
  • Superior customer service, teamwork, and verbal/written communication skills.
  • Proficient in Microsoft Office, particularly Excel.
  • Valid driver's license with an acceptable record.
About Us

United Rentals, Inc. is a leading equipment rental company that provides a wide range of solutions to help customers succeed. We are committed to delivering exceptional customer service, promoting a culture of safety and discipline, and fostering a positive and inclusive work environment.

We offer a comprehensive benefits package, including health and financial plans, paid parental leave, employee discount program, career development and promotional opportunities, and more. If you are a motivated and results-driven leader looking to make a difference in the equipment rental industry, we encourage you to apply for this exciting opportunity.


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