Rental Service Supervisor

5 days ago

Courtenay, British Columbia, Canada H.A.L.T. HOLDINGS LTD Full time
About the Role

We are seeking a highly skilled Rental Service Supervisor to join our team at H.A.L.T. HOLDINGS LTD. As a Rental Service Supervisor, you will be responsible for overseeing the daily operations of our rental agency, ensuring that our customers receive exceptional service and that our business runs smoothly.

Key Responsibilities
  • Assign Sales Workers to Duties: Supervise and coordinate the activities of our sales team, ensuring that they are working efficiently and effectively to meet our sales targets.
  • Authorize Payments: Verify and approve payments made by customers, ensuring that all transactions are accurate and secure.
  • Order Merchandise: Source and purchase merchandise for our rental agency, ensuring that we have a wide range of products available to meet customer demand.
  • Establish Work Schedules: Create and manage work schedules for our sales team, ensuring that we have adequate coverage at all times.
  • Prepare Reports: Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters, providing insights to help us improve our business.
  • Resolve Issues: Address customer complaints and resolve any issues that may arise, ensuring that our customers receive excellent service.
  • Organize Inventory: Manage and maintain our inventory of merchandise, ensuring that we have a wide range of products available to meet customer demand.
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of our sales team, ensuring that they are working efficiently and effectively to meet our sales targets.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Setting: Rural area, rental agency, retail business
  • Supervision: 3-4 people, retail salespersons and sales clerks
  • Security and Safety: Criminal record check
  • Transportation/Travel Information: Public transportation is available
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, handling heavy loads, attention to detail, combination of sitting, standing, walking
  • Personal Suitability: Accurate, client focus, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, team player
Experience
  • Experience: 1 year to less than 2 years
  • Employment Type: Permanent
  • Language of Work: English
  • Hours of Work: 40 hours per week

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