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Rental Service Supervisor

2 months ago


Courtenay, British Columbia, Canada H.A.L.T. HOLDINGS LTD Full time
About the Role

We are seeking a highly skilled Rental Service Supervisor to join our team at H.A.L.T. HOLDINGS LTD. As a Rental Service Supervisor, you will be responsible for overseeing the daily operations of our rental agency, ensuring that our customers receive exceptional service and that our business runs smoothly.

Key Responsibilities
  • Assign Sales Workers to Duties: Effectively manage and allocate tasks to our sales team to ensure that our customers receive prompt and efficient service.
  • Authorize Payments: Verify and approve payments made by customers, ensuring that all transactions are accurate and secure.
  • Order Merchandise: Source and procure new inventory to meet the demands of our customers, ensuring that our stock levels are always optimal.
  • Establish Work Schedules: Create and manage work schedules for our sales team, ensuring that our customers receive consistent and reliable service.
  • Prepare Reports: Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve Issues: Effectively manage and resolve any issues that may arise, including customer complaints, supply shortages, and other operational challenges.
  • Organize Inventory: Maintain accurate and up-to-date inventory records, ensuring that our stock levels are always optimal.
  • Supervise and Coordinate Activities: Oversee the activities of our sales team, ensuring that they are working efficiently and effectively to meet the needs of our customers.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Setting: Rural area, rental agency, retail business
  • Supervision: 3-4 people, retail salespersons and sales clerks
  • Security and Safety: Criminal record check
  • Transportation/Travel Information: Public transportation is available
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, handling heavy loads, attention to detail, combination of sitting, standing, walking
  • Personal Suitability: Accurate, client focus, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, team player
Experience
  • Experience: 1 year to less than 2 years
  • Employment Type: Permanent
  • Language of Work: English
  • Hours of Work: 40 hours per week