Senior Manager, Performance Management Transformation

4 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada> Full time
Job Summary

As a Senior Manager, Performance Management Transformation, you will play a key role in transforming our performance management function for Transformation & Enterprise Operations (TEO). This is a unique opportunity to drive impactful outcomes and make a lasting impact on our organization.

Key Responsibilities
  • Develop and implement industry-leading performance management strategies to drive business value and efficiency.
  • Assess the current state of TEO performance management and identify opportunities for improvement.
  • Create a target state with a roadmap and program plan to implement new performance management routines.
  • Execute new formulated plans, focusing on priority opportunities, including improving Key Performance Indicators (KPIs), creating prioritization methodologies, and building new measures into performance management routines.
  • Engage with senior leadership to gain buy-in across stakeholder groups, including TEO Transformation Office (TTO), Operational Pillars, and the Senior Management Team (SMT).
  • Help evolve the performance management function into a trusted advisor for TEO's operational pillars through data-driven insights.
  • Ideate and direct team efforts on data and analytics to develop new insights and dashboards.
  • Drive continuous improvement and innovation, defining and implementing new measurements and management routines, such as correlation of disparate data sets, defining roles with Intelligent Operations, and expanding forecasting capabilities.
Requirements
  • Practical performance management experience, including implementing industry-leading practices within RBC or at other large organizations.
  • Change Management designation or extensive experience driving transformational change through strategy development and initiative execution.
  • Proven ability to create data-driven approaches that enable teams to continuously improve their performance and achieve bold ambition.
  • Value and outcome-oriented, with in-depth financial management and business case acumen.
  • Experience with stakeholder management, facilitation, and collaboration across large organizations.
  • Proven ability to lead and influence across multiple teams with competing priorities, through demonstrated experience in large and complex enterprise initiatives.
  • Proven ability to influence senior leadership through effective presentation skills and participation in cross-functional group settings.
  • Excellent PowerPoint, Excel, and data/analytics literacy skills.
  • Demonstrated leadership skills and experience in fostering an inclusive environment for your teams and colleagues.
What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
  • Flexible work/life balance options.


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