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Medical Secretary

2 months ago

Mississauga, Ontario, Canada KMH Cardiology Centres Inc. Full time $19
Job Title: Medical Secretary

We are seeking a highly skilled Medical Secretary to join our team at KMH Cardiology Centres Inc. in Mississauga. As a Medical Secretary, you will play a vital role in facilitating timely and high-quality medical administrative care for patients attending our specialist practice.

Key Responsibilities:
  • Utilize Tableau daily to manage workflow and facilitate KPI attainment
  • Ensure Bookings, Appointments, Tasks, and Upload Reports are completed in a timely manner within pre-defined KPIs for the team
  • Act as a point of contact in building and developing relationships with new and existing patients, physician offices, and other healthcare facilities
  • Optimize clinic capacity for in-house specialists
  • Coordinate with external facilities to obtain results/reports and to schedule or reschedule appointments
  • Communicate appointment details and reschedules
  • Manage incoming third-party forms with the Finance team and physicians
  • Complete and coordinate timely referrals, including new charts and booking shells
  • Execute bookings for diagnostic tests and new consult referrals from physicians
  • Foster a collegial and respectful team and office environment
  • Maintain and update accurate patient records
  • Work with functional and cross-functional teams to assist with patient care
Requirements:
  • Completion of a certificate/diploma in medical office administration
  • Medical office experience
  • Cardiology/diagnostics practice and clinic experience is an asset
  • Demonstrated high-quality patient-centered care
  • Ability to work independently or with a team in a busy, fast-paced office environment
  • Ability to establish priorities and achieve objectives with minimal supervision
  • Strong verbal and written communication skills
  • Good telephone manner and etiquette
  • Strong knowledge of medical terminology
  • Proficiency in technology, including MS Office and EMR systems experience
  • Excellent time management and organization skills
  • Possesses effective analytical and problem-solving skills
  • Ability to deal with sensitive information with a high degree of privacy and diplomacy
  • Team orientation
What We Offer:
  • Competitive rate
  • Comprehensive benefits
  • Work Perks
  • KMH Fit wellness initiatives
  • Opportunity for growth

This is a 1-year contract position, scheduled between Monday and Friday. Saturday's are required on rotation with the team. We are recruiting for two positions during these shifts: a.m. - p.m. and a.m. - 7:00 p.m.

This role reports to the Team Lead: ACC's and is part of a team of 16 members. This is an on-site role at our head office in Mississauga and supports our specialist practices at all of our 10 locations. The role has minimal face-to-face interaction with patients, with the primary interaction being by phone or email.