Sales and Account Manager
2 weeks ago
About the Role:
We are seeking a highly motivated and experienced Sales and Account Manager to join our team at Guest Supply Canada. As a Sales and Account Manager, you will be responsible for promoting our company's products and services to hotels and lodging establishments within your assigned territory. Your primary goal will be to build strong relationships with customers, identify new sales opportunities, and provide exceptional customer service to drive business growth and profitability.
Responsibilities:
- Maintain and grow existing customer accounts by developing strategic account plans, identifying new sales opportunities, and analyzing market trends.
- Make regular sales calls and presentations to hotels and lodging establishments to promote our products and services.
- Ensure existing customers are compliant with brand standards and that we capture 85% of the market basket of sales for each customer.
- Possess strong negotiation skills and ability to manage and maintain profitable margins.
- Leverage product knowledge, ROI, sales technology tools, and sales training resources to effectively target new prospects and opportunities.
- Be informed of market conditions, product innovations, and competitor's products and sales; share information with customers as part of value-added services provided.
- Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience.
- Regularly communicate with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes, and new opportunities.
Qualifications and Skills:
- Minimum 2 years of sales experience required, with a proven record of sales success and history of accomplishments.
- Experience in hospitality or supply/distribution sales preferred.
- Strong financial acumen and ability to properly plan and execute business plans.
- Demonstrated skills in consultative selling, networking, and negotiations.
- Business and restaurant operations acumen to manage sophisticated customers.
- Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time.
- Ability to learn proprietary CRM tools for planning and forecasting sales growth.
- Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data.
- Valid driver's license in good standing with access to a vehicle is required.
Benefits:
We offer a comprehensive benefits package, including health and dental insurance, short-term and long-term disability, life insurance, voluntary optional insurance, parental leave plan, company pension plan, group RRSP & TFSA, employee and family assistance, stock purchase plan, Maple Virtual Care, unlimited online learning, Sysco product discounts, and preferred vendor discounts. Estimated salary: $70,000 - $90,000 per year based on location and experience.
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