Help Desk Support Specialist

2 weeks ago


Fredericton, New Brunswick, Canada Dodds Garage Doors Systems Inc] Full time
Job Description

We are seeking a highly motivated Customer Service Representative to join our team at Dodds Garage Doors Systems Inc. in customer-facing roles. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.

Responsibilities:
  • Respond to customer inquiries via phone, email, or in-person
  • Resolve customer complaints in a timely and professional manner
  • Provide product information and recommendations
  • Process returns and exchanges
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
  • Bilingualism (English) an asset
Benefits:

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as comprehensive benefits, including health and dental insurance, paid time off, and opportunities for career advancement.


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