IT Support Specialist
1 week ago
We are seeking an experienced IT Support Specialist to join our team at PeopleToGo. This is a full-time opportunity for someone with a strong background in hardware and software support.
About the Job:
- Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers.
- Provide 2nd level Help Desk support, including troubleshooting hardware, software, and network related issues.
- Handle bench repairs (depot service) & remedial maintenance.
- Respond/update/close calls from National Dispatch/Call Management Center.
- Communicate with customers to diagnose problems, establish E.T.A., and parts requirements.
Our ideal candidate will have:
- 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities.
- 3 – 5 years of deskside support experience.
- Strong internetworking and troubleshooting skills.
- A+ certification & at least one certification from either Cisco or Microsoft.
- Exceptional customer service skills and good communication skills.
We offer a competitive salary, between $60,000-$80,000 per year, depending on experience, and a comprehensive benefits package.
Please apply directly with a copy of your most recent resume and daytime contact information.
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