Medical Office Coordinator
2 days ago
We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Altitude Healthcare Services.
Job Summary:The Medical Administrative Assistant will provide administrative support to our healthcare team, ensuring the smooth operation of our office. This role will involve scheduling appointments, managing office procedures, and providing exceptional customer service to our patients and clients.
Key Responsibilities:- Scheduling and Coordination: Schedule appointments, confirm bookings, and coordinate with healthcare professionals to ensure seamless patient care.
- Office Management: Establish and maintain office procedures, manage data entry, and oversee the maintenance of digital databases.
- Customer Service: Provide exceptional customer service to patients, clients, and colleagues, ensuring a positive experience at every interaction.
- Communication: Type and proofread correspondence, forms, and other documents, and communicate effectively with patients, clients, and healthcare professionals.
- Supervision: Supervise office and volunteer staff, ensuring they have the necessary support and resources to excel in their roles.
- Recruitment and Training: Recruit and hire workers, develop and implement recruitment strategies, and provide training and support to new staff members.
- Contract Management: Manage contracts, negotiate collective agreements, and oversee the classification and rating of occupations.
- Database Management: Maintain and manage digital databases, ensuring accurate and up-to-date information.
- Travel and Transportation: Willing to travel, with a valid driver's license and reliable transportation.
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
- Experience: 1-2 years of experience in a medical administrative role.
- Language: English.
- Work Environment: Fast-paced environment, with a large caseload and tight deadlines.
- Physical Capabilities: Ability to work under pressure, with attention to detail and excellent organizational skills.
Altitude Healthcare Services offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
We are an equal opportunities employer and welcome applications from diverse candidates.
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