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Medical Office Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Altitude Healthcare Services.
Job Summary:The Medical Administrative Assistant will provide administrative support to our healthcare team, ensuring the smooth operation of our office and providing exceptional patient care.
Key Responsibilities:- Scheduling and Coordination: Schedule and confirm appointments, meetings, and procedures.
- Office Management: Determine and establish office procedures and routines, maintain accurate records, and perform data entry.
- Customer Service: Provide exceptional customer service to patients, families, and healthcare professionals.
- Correspondence and Communication: Type and proofread correspondence, forms, and other documents, and communicate effectively with patients, families, and healthcare professionals.
- Supervision and Leadership: Supervise office and volunteer staff, recruit and hire workers, and oversee the classification and rating of occupations.
- Recruitment and Hiring: Plan, develop, and implement recruitment strategies, and negotiate collective agreements on behalf of employers or workers.
- Contract Management: Manage contracts, maintain and manage digital databases, and order office supplies.
- Performance Reviews and Projects: Conduct performance reviews, assign, coordinate, and review projects and programs, and work with minimal supervision.
- Communication and Liaison: Liaise with management, union officials, and HR consultants, and communicate effectively with patients, families, and healthcare professionals.
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 1 year to less than 2 years of experience in a medical administrative role.
- Skills: Excellent oral and written communication skills, flexibility, organization, reliability, and ability to multitask.
This is a fast-paced environment with a large caseload, requiring attention to detail and the ability to work under pressure.
Personal Suitability:We are looking for a team player with excellent interpersonal skills, who is able to adapt to changing situations and priorities.
