Luxury Sales Ambassador
3 hours ago
At Nuovo Photography, we're on a mission to create unforgettable experiences for our discerning clients. As a Luxury Sales Professional, you'll play a pivotal role in elevating our luxury service to new heights.
We're seeking a skilled and driven individual who can provide exceptional service and cultivate strong relationships with our clientele. In this role, you'll be the primary contact for our guests, delivering personalized, top-tier photoshoot experiences and driving revenue through strategic sales and relationship management.
Key Responsibilities:- Upselling and Revenue Maximization
- IDentify and seize opportunities to upsell additional services, products, or packages, driving revenue growth and enhancing the studio's profitability.
- Manage high-value transactions with precision, ensuring a seamless and secure process for luxury investments.
- Premium Service Delivery
- Offer a luxury, white-glove experience, including private consultations and customized photography sessions designed to exceed client expectations.
- Possess in-depth knowledge of our services, including studio offerings and customizable packages, to provide expert recommendations and personalized advice.
- Client Experience Enhancement
- Proactively anticipate client needs and preferences, delivering innovative and upscale solutions to enhance their overall experience.
- Work closely with clients to understand their vision, offering bespoke recommendations to ensure their satisfaction and delight.
- Engagement and Relationship Management
- Develop and nurture trust-based relationships with clients through personalized communication and attentive service.
- Act as the primary liaison for guests, addressing inquiries and providing tailored solutions that align with their unique preferences and needs.
- Client Retention & Loyalty
- Monitor and assess client feedback to continuously improve and refine service offerings, ensuring a superior luxury experience.
- Proven experience (3+ years) in high-ticket sales, being a top performer and exceeding targets, preferably within the hospitality, or luxury retail industry.
- Proven experience in luxury goods, or premium service industries.
- Exceptional communication and interpersonal skills with a talent for building and maintaining relationships.
- Strong understanding of sales techniques, customer service, and high-value transactions.
- Ability to anticipate client needs and offer creative, tailored solutions.
- Detail-oriented with excellent organizational skills.
- Availability to work evenings and weekends.
- Must be able to work in-person from our Toronto studio location. This position is offered as IN-PERSON ONLY.
- Competitive commission-based salary, with the opportunity to earn 100k to 150k+
- Complimentary Nuovo shoot and beauty services
- Full-time employer benefits: Complete Group Insurance Benefits Package, including life, dental, disability, spousal.
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