Luxury Sales Ambassador

3 hours ago


Toronto, Ontario, Canada Nuovo Photography Full time
Unlock Your Potential as a Luxury Sales Professional

At Nuovo Photography, we're on a mission to create unforgettable experiences for our discerning clients. As a Luxury Sales Professional, you'll play a pivotal role in elevating our luxury service to new heights.

We're seeking a skilled and driven individual who can provide exceptional service and cultivate strong relationships with our clientele. In this role, you'll be the primary contact for our guests, delivering personalized, top-tier photoshoot experiences and driving revenue through strategic sales and relationship management.

Key Responsibilities:
  • Upselling and Revenue Maximization
    • IDentify and seize opportunities to upsell additional services, products, or packages, driving revenue growth and enhancing the studio's profitability.
    • Manage high-value transactions with precision, ensuring a seamless and secure process for luxury investments.
  • Premium Service Delivery
    • Offer a luxury, white-glove experience, including private consultations and customized photography sessions designed to exceed client expectations.
    • Possess in-depth knowledge of our services, including studio offerings and customizable packages, to provide expert recommendations and personalized advice.
  • Client Experience Enhancement
    • Proactively anticipate client needs and preferences, delivering innovative and upscale solutions to enhance their overall experience.
    • Work closely with clients to understand their vision, offering bespoke recommendations to ensure their satisfaction and delight.
  • Engagement and Relationship Management
    • Develop and nurture trust-based relationships with clients through personalized communication and attentive service.
    • Act as the primary liaison for guests, addressing inquiries and providing tailored solutions that align with their unique preferences and needs.
  • Client Retention & Loyalty
    • Monitor and assess client feedback to continuously improve and refine service offerings, ensuring a superior luxury experience.
Requirements:
  • Proven experience (3+ years) in high-ticket sales, being a top performer and exceeding targets, preferably within the hospitality, or luxury retail industry.
  • Proven experience in luxury goods, or premium service industries.
  • Exceptional communication and interpersonal skills with a talent for building and maintaining relationships.
  • Strong understanding of sales techniques, customer service, and high-value transactions.
  • Ability to anticipate client needs and offer creative, tailored solutions.
  • Detail-oriented with excellent organizational skills.
  • Availability to work evenings and weekends.
  • Must be able to work in-person from our Toronto studio location. This position is offered as IN-PERSON ONLY.
Benefits:
  • Competitive commission-based salary, with the opportunity to earn 100k to 150k+
  • Complimentary Nuovo shoot and beauty services
  • Full-time employer benefits: Complete Group Insurance Benefits Package, including life, dental, disability, spousal.


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