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Administrative Support Specialist

1 month ago

Sault Ste Marie, Ontario, Canada RBC Dominion Securities Inc. Full time

Job Opportunity

RBC Dominion Securities is a leading investment and wealth management firm that values collaboration and mutual growth. We are seeking a skilled Administrative Support Specialist to join our team in Sault Ste. Marie.

As an Administrative Support Specialist, you will provide exceptional service and support to our clients and Advisor team, helping us deepen existing relationships and welcome new clients. Your key responsibilities will include:

  • Executing client account administration, including account opening, maintenance, and resolution of client requests.
  • Maintaining existing client accounts and identifying opportunities to contact clients.
  • Becoming well-versed in internal controls and industry regulatory requirements to ensure accurate and compliant client files.
  • Responding to client inquiries in a timely and understanding manner.
  • Assisting the Advisor team in welcoming and onboarding new clients.
  • Coordinating and preparing meetings for Advisors with their clients and prospects.
  • Providing proactive client service and managing incoming communications.

Requirements

  • Strong skills in working with various business applications and technology.
  • High level of time management and organization skills.
  • Demonstrated skills in providing world-class client service.
  • Exceptional verbal and written communication skills.

What's in it for you?

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits.
  • The opportunity to work with a dynamic, collaborative, and progressive team.
  • Challenging work that will help you grow professionally.
  • Ongoing opportunities to build close relationships with clients.