Office Administrator
3 days ago
- Documentation Management: Prepare and maintain accurate documentation, including commercial invoices, customs forms, and shipping records.
- Logistics Coordination: Collaborate with sales teams and customers to ensure timely and efficient product movements.
- System Administration: Verify product availability and process orders in the enterprise resource planning (ERP) system.
- Warehouse Operations: Work with the warehouse team to coordinate orders requiring special handling.
- Customer Liaison: Proactively engage with customers to address their needs and resolve any issues.
- Data Entry and Management: Accurately enter and maintain data in the ERP and other systems.
- Communication and Liaison: Serve as a liaison between customer service and internal teams to address customer inquiries and concerns.
- Issue Resolution: Investigate and resolve discrepancies in purchase orders and complete necessary corrections.
- Supply Chain Management: Monitor and track proof of delivery and ensure compliance with logistics procedures.
- Inventory Control: Participate in monthly and year-end inventory processes to maintain accurate records.
- Compliance and Safety: Ensure all third-party personnel have completed required safety training and sign-offs.
- Additional Responsibilities: Perform other tasks as assigned by the supervisor to support the team and achieve business objectives.
Required Skills and Abilities:
- Bilingual Proficiency: Fluency in both English and French is essential.
- Technical Skills: Familiarity with enterprise resource planning (ERP) systems, such as JD Edwards, is advantageous. Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, is required.
- Communication: Excellent written and verbal communication skills are necessary for success in this role.
- Mathematical Competence: Strong mathematical skills are required for accurate data entry and record-keeping.
- Physical Requirements: A valid forklift license and the ability to lift up to 50 pounds are necessary for warehouse operations.
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